Sunbeam MSU1GQS-N000-11A00 Heated Mattress Pads User Manual

Sunbeam MSU1GQS-N000-11A00 Heated Mattress Pads User Manual  & troubleshooting 1MSU1GQS-N000-11A00 Heated Mattress Pads
User Manual

IMPORTANT SAFETY INSTRUCTIONS DO NOT DESTROY

When using electrical appliances, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and/or injury to persons. Misuse or failure to follow these warnings and instructions may cause overheating, fire, personal injury, and/or property damage:

  1. Be sure to read carefully all instructions before using this heated product.
  2. Do not use this heated product with an infant, child, incapacitated or immobile person, paraplegic or quadriplegic, a diabetic, anyone insensitive to heat, such as a person with poor blood circulation, or anyone who cannot clearly understand the instructions and/or operate the controls.
  3. Do not tuck in, pinch, flex, or expose the wired heating area of this heated product.
  4. Do not route electrical cords between the mattress and box spring.
    Do not allow the cords to be pinched. Do not use with damaged cords.
    Damaged cords can lead to overheating or fire.
  5. Keep the control away from drafty areas that may become damp or wet such as an open window.
  6. Do not use pins or other metallic means. They may damage the electrical wiring.
  7. Do not use if wet. If a spill occurs, turn the heated product off, unplug, and dry before re-using.
  8. The controller is not waterproof. Do not immerse in water or other liquids.
  9. Be sure that this heated product is used only on an AC supply circuit of the proper voltage. Do not use an extension cord. Do not use generators, power converters, or inverters.
  10. Turn off or unplug this heated product when not in use.
  11. Excessive heating may result from folding or bunching this heated product while in use.
  12. Examine the heated product, cord, and controller before each use for signs of wear or damage. If improper operation, wear, or damage is observed, discontinue its use immediately, unplug it, and call Sunbeam Consumer Care in the U.S. at 800-892-7684, or in Canada at 800-667-8623.
  13. For throw blankets and back/body pads only: Do not use rocking chairs, recliners, chairs with casters or wheels, or other furniture subject to movement.
  14. Do not use this heated product on a waterbed, bunk bed, mechanically adjustable bed or a child’s crib/bed.
  15. Do not use it in conjunction with another electrically heated product.
  16. Do not tuck in the supply cord or control in a sofa or other furniture.
    All portions of this heated product should be visible at all times.
  17. Wrapping of cord around the controller may damage the cord. Loop loosely when storing. Allow cooling before storing and do not crease by placing items on top of it. Store in the original packaging, in a cool, dark, dry place.
  18. Do not dry clean this heated product. Cleaning solvents may damage the insulation of the heating element. Improper laundering may cause problems with the heating wire, which can lead to a fire.
  19. Keep all dogs, cats, and other pets away from this heated product.
    This is an electrical appliance that they can damage or be injured by.
  20. If provided with a detachable controller, use only with the provided controller.
  21. Do not use this heated product with analgesic creams, liniments, salve, or ointment preparations. Skin burns could result.
  22. Check with your healthcare provider before using a pacemaker or any medical device.
  23. Not for hotels, motels, hospitals, or other institutional use.

SAVE THESE INSTRUCTIONS
NORTH AMERICAN MODELS WITH POLARIZED PLUGS:

POLARIZED PLUG
Sunbeam MSU1GQS-N000-11A00 Heated Mattress Pads User Manual  & troubleshooting 2This appliance has a polarized plug (one blade is wider than the other). To reduce the risk of electric shock, this plug is intended to fit into a polarized outlet only one way. If the plug does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. Do not attempt to modify the plugin anyway. If the plug fits loosely into the AC outlet or if the AC outlet feels warm do not use that outlet.

QUICK SET-UP GUIDE

Mattress Pad & Blanket

TWIN SINGLE CONTROL SET-UP

Sunbeam MSU1GQS-N000-11A00 Heated Mattress Pads User Manual  & troubleshooting 3

FULL/QUEEN/KING DUAL CONTROL SET-UP

Sunbeam MSU1GQS-N000-11A00 Heated Mattress Pads User Manual  & troubleshooting 4

Heated Throw

Sunbeam MSU1GQS-N000-11A00 Heated Mattress Pads User Manual  & troubleshooting 5

PLEASE follow these directions in the order they are given to ensure your product will work correctly. Do not turn on the product until it has been fully assembled.

CAUTION:

Sunbeam MSU1GQS-N000-11A00 Heated Mattress Pads User Manual  & troubleshooting 6

  • Always make sure cords and controls are NOT trapped or pinched between bed slats, mattress, springs, against the wall, footboard or bed frame, or between furniture, walls, or chairs.
  • Do not plug the main power cord into the wall outlet until you have completely set up your heated product per the instructions.

DO NOT RETURN THIS PRODUCT TO THE PLACE OF PURCHASE.
If you have any questions while setting up or using your product, please visit us on the World Wide Web at: www.sunbeam.ca or contact Sunbeam Consumer Care in the U.S. at (800) 892-7684 or in Canada at (800) 667-8623.

Sunbeam MSU1GQS-N000-11A00 Heated Mattress Pads User Manual  & troubleshooting 7CAUTION: Do not plug the main power cord into the wall outlet until you have completely set up your heated product per the instructions.

  • Disconnect the power cord from the wall before detaching control from the heated product.
  • Always make sure cords and controls are NOT trapped or pinched between bed slats, mattress, springs, against wall, footboard or bed frame, or between furniture, walls or chairs.

CAUTION: Do not attempt to force the plug. This appliance has a polarized plug (one blade is wider than the other). To reduce the risk of electrical shock, this plug is intended to fit only one way into an outlet. If the plug does not fit in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. Do not attempt to defeat this safety feature.

Heated Blanket and Mattress Pad Setup

  1. Place the heated blanket/mattress pad on the bed with the label at the foot of the bed facing upward.
  2. Connect the cord into the module at the bottom of the heated blanket/mattress pad until the plastic hinges click into place.
    CAUTION: Cord must be COMPLETELY CONNECTED. A risk of fire could result from a loose connection.
  3. Run the control cord on the floor under the bed. Do not sandwich the cord between the mattress and box spring. Avoid any tangling or pinching.
  4. Plug the power cord into a 110-120 volt wall outlet.
    CAUTION: Do not use with generator power or inverter.
    Control Placement:
    • Dual Control for a heated blanket or mattress pad – place primary control (label on the back of control) on the right side of the bed.

Sunbeam MSU1GQS-N000-11A00 Heated Mattress Pads User Manual  & troubleshooting 8

For questions or support, please visit www.sunbeam.ca.

Control Chart

OneSet-Sunbeam MSU1GQS-N000-11A00 Heated Mattress Pads User Manual  & troubleshooting 9 Easy Set-ProSunbeam MSU1GQS-N000-11A00 Heated Mattress Pads User Manual  & troubleshooting 10 SleekSet’Sunbeam MSU1GQS-N000-11A00 Heated Mattress Pads User Manual  & troubleshooting 11 SelectTouch-Sunbeam MSU1GQS-N000-11A00 Heated Mattress Pads User Manual  & troubleshooting 12 Prime Style- IISunbeam MSU1GQS-N000-11A00 Heated Mattress Pads User Manual  & troubleshooting 13 Elite Style- IISunbeam MSU1GQS-N000-11A00 Heated Mattress Pads User Manual  & troubleshooting 14
Style #
(Single Control)
Y85 S85A Z85 P85A AA85
Throw
T85B
Throw
Style #
(Dual Control)
Y85KQ S85KQA Z85KQ P85KQA
Backlit Display Sunbeam MSU1GQS-N000-11A00 Heated Mattress Pads User Manual  & troubleshooting 15 Sunbeam MSU1GQS-N000-11A00 Heated Mattress Pads User Manual  & troubleshooting 16
Ambient
Temperature Compensation
Sunbeam MSU1GQS-N000-11A00 Heated Mattress Pads User Manual  & troubleshooting 17
Auto-0ff 10 hour 10 hour*
(585k
S85KQA)*
10 hour 10 hour 3 hour 3 hour
Warming Settings 5 10 10 20 3 3
Preheat Sunbeam MSU1GQS-N000-11A00 Heated Mattress Pads User Manual  & troubleshooting 18 Sunbeam MSU1GQS-N000-11A00 Heated Mattress Pads User Manual  & troubleshooting 19
Easy Grip Sunbeam MSU1GQS-N000-11A00 Heated Mattress Pads User Manual  & troubleshooting 20 Sunbeam MSU1GQS-N000-11A00 Heated Mattress Pads User Manual  & troubleshooting 21 Sunbeam MSU1GQS-N000-11A00 Heated Mattress Pads User Manual  & troubleshooting 22

* S85KQA only
If your controller does not appear on the chart, please visit our website for more information.

Control Features

(for all controllers, see page 9 for detailed features.)
Sunbeam MSU1GQS-N000-11A00 Heated Mattress Pads User Manual  & troubleshooting 23Auto-Off Feature:
The “Auto-Off” feature is designed for the conservation of energy by automatically turning your blanket or mattress pad off after 10 hours of continuous use (3 hours for throws).

For Dual Controls:
Each control operates independently and will turn off 10 hours after the control is turned “On.”
Auto-Off Select* Feature (selected models only):
Some models with the “Auto-Off” feature (see control chart) offer an “Auto-Off Select” button that can disable the “Auto-Off” feature so the heated product will not automatically turn off.
Controls with the “Auto-Off Select” feature have the “Auto-Off” active as the default so the heated product will automatically turn off after 10 hours.
To disable the “Auto-Off”, press the “Auto-Off Select” button. The word “StayOn” will appear in the digital display to indicate the “Auto-Off” feature is deactivated and the heated product will NOT automatically turn off after 10 hours. The heated product will remain on until the product is manually turned off by pressing the “On/Off” button.
To activate auto-off, press the “Auto-Off Select” button. The word “AutoOff” will appear in the digital display to indicate the “Auto-Off” feature is activated and the heated product will automatically turn off after 10 hours.
Note: After a power outage, the “Auto-Off” feature automatically resets the timer.
To restart all heated products after a power failure:
Press the power button and the heated product will begin to warm.
Preheat Feature (selected models only):
The preheat function will heat the bed for a period of 30 minutes and the control will return to its original setting.

  1. To use the preheat feature, simply turn on the warming product by pressing the “On/Off” button and then press the “Preheat” button. The display will show “PH” while the function is activated.
  2. To reset the preheat feature, simply turn off the control by pressing the “On/Off” button and then turn it back on by pressing the “On/Off” button.

Using Your Control:

  1. To turn the control on, press the “On/Off” button.
    Note: For SelectTouch™ and SleekSet™ controls, the backlit display light will reset itself by flashing “88” and then will return to the previous setting and will begin to warm.
  2. Note: For OneSet™ control, press the button to turn on to the lowest heat setting. Repeat pressing the button to scroll to desired heat setting (5 total). To turn off, scroll through heat settings until all LED indicator lights turn off.
  3. Adjust the warming setting to your personal comfort by rotating the top knob left or right for Easy Set™ controls.
  4. Note: For SelectTouch™ controls, press the large left button with the “-” sign to lower the heat setting and the large right button with the “+” sign to increase your heat setting.
  5. Note: For SleekSet™ controls press the upper button with the up arrow to increase your heat setting and the lower button with the down arrow to lower the heat setting To turn the heated blanket/mattress pad OFF, press the “On/Off” button.

CAUTION: ALWAYS turn the heated blanket/mattress pad “OFF” when not in use.

Heated Throw Setup

When setting up your heated throw, be sure to follow the steps below in order.

  1. Locate the heated throw’s information label near the module.
  2. Connect the cord to the module at the bottom of the heated throw until the plastic hinges click into place. CAUTION: Cord must be COMPLETELY CONNECTED. A risk of fire could result from a loose connection.
  3. Plug the [heated throw] power cord into a 110-120 volt wall outlet.

CAUTION: Do not plug main power cord into the wall outlet until you have completely set up your heated product per the instructions.

  • Disconnect the power cord from wall before detaching control from heated product.
  • Always make sure cords and controls are NOT trapped or pinched between bed slats, mattress, springs, against wall, foot board or bed frame, or between furniture, walls or chairs.
  • Do not wrap control in throw when in use.
  • Do not use with generator power.

Using Your Heated throw Control:

Sunbeam MSU1GQS-N000-11A00 Heated Mattress Pads User Manual  & troubleshooting 24

  1. To turn on the throw press the button in the middle of the control.
    The indicator light will glow, depending on which setting the heated throw is set, and the heated throw will begin to warm.
    CAUTION: ALWAYS turn the heated throw “OFF” and disconnect the power cord from the outlet when not in use.
  2. To turn the heated throw OFF press the button through the different settings until the temperature setting lights are not glowing.

Sunbeam MSU1GQS-N000-11A00 Heated Mattress Pads User Manual  & troubleshooting 25

Care and Cleaning

OF YOUR HEATED BEDDING PRODUCT
CAUTION: Do not dry clean. Do not use bleach. Do not use a wringer. Do not iron. Do not immerse control or cord in water or other liquids. Do not use mothballs or sprays of any kind. Do not reconnect the heated product until it is completely dry.
We recommend washing before initial use.
Before Washing or Storing Your Heated Bedding Product

  1. The disconnect power cord from the wall BEFORE detaching the control cord from the heated product.
  2. Ensure that no cords are still connected and none of the wires have worn through the fabric.
  3. Carefully follow all washing instructions or your heated product may shrink and possibly cause a fire hazard.

Washing Instructions

  1. Machine wash in cold water, gentle cycle or hand wash.
    Caution: Do not use commercial dryers or the dryers at your local laundromat. They get too hot and would damage the wiring of the heated product.
  2. Tumble dry low, delicate cycle.
  3. Remove the blanket/mattress pad/throw while still damp and gently stretch to its original size.
  4. Drape the heated product over a clothesline or a shower rod. DO NOT use clothespins
  5. Heated product must be COMPLETELY dry before reconnecting the power plug or control plug.

Hang to Dry

  1. While still damp, gently stretch the blanket/mattress pad/throwback to its original size.
  2. Drape the heated product over a clothesline or hang it over a shower rod. DO NOT use clothespins.
  3. The heated product must be COMPLETELY dry before reconnecting the power plug or control plug.

Frequently Asked Questions

ABOUT YOUR HEATED BEDDING PRODUCT
Q Who should NOT use the heated blanket, heated mattress pad or heated throw?
A The following people should NOT use the heated blanket, heated mattress pad or warming throw:

  • An infant
  • A child
  • An incapacitated or immobile person
  • A paraplegic
  • A quadriplegic
  • A diabetic
  • Anyone insensitive to heat such as a person with poor blood circulation
  • Anyone who cannot clearly understand the instructions and/or operate the controls

Q What do I do if my pet chews the cord, I lose my control or the control does not operate properly?
A Please stop using the heated product immediately. Call our Consumer Service number listed under How to Obtain Warranty Service and ask for instructions on how and where to send the heated product.
Q My control feels warm to the touch. Is this a problem?
A No. The control will feel warm to the touch when functioning properly.
Q My heated blanket/heated mattress pad/heated throw doesn’t heat properly.
A Your heated product is not a heating pad. It will not feel hot to the touch when laid out flat in a normal manner. Try the following fold test to see if it is operating properly:

Sunbeam MSU1GQS-N000-11A00 Heated Mattress Pads User Manual  & troubleshooting 26

  1. Fold the heated blanket, heated mattress pad, or warming throw 3 times over.
  2. Make sure the control cord is connected to the module and then plug the power cord into an outlet.
  3. Turn on your heated product, then turn the control to the highest setting and wait for 5 to 7 minutes.
  4. Put your hand between the folds and you should feel the blanket/mattress pad/throw warming up.

Caution: DO NOT continue the test for more than 7 minutes. DO NOT attempt to make any internal adjustments to this appliance. If you have tried all of the solutions above and the heated product still doesn’t work, stop using it immediately, disconnect the power cord and contact Consumer Care.
Q What does “F1” or “F2” mean on my Electronic Digital Control?
A The digital controls are designed to notify you in the event that a problem has been discovered by flashing “F1” or “F2” on the display.

Sunbeam MSU1GQS-N000-11A00 Heated Mattress Pads User Manual  & troubleshooting 27Models: SelectTouch™ and SleekSet™
Follow the reset instructions below.
Sunbeam MSU1GQS-N000-11A00 Heated Mattress Pads User Manual  & troubleshooting 28Models: SelectTouch™ and SleekSet™
Follow the reset instructions below.

Reset Instructions

  1. Follow the instructions on the flag tag attached to the control cord to reset the control.
  2. Check the blanket/mattress pad for visual damage.
  3. If no visual damage is found, unplug the system from the wall outlet.
  4. Check that the control is well-connected to the module.Sunbeam MSU1GQS-N000-11A00 Heated Mattress Pads User Manual  & troubleshooting 29
  5. Plug the power cord into the wall outlet.
  6. Set the control to “On.”
  7. If the system does not operate after 2 or 3 times trying to reset, disconnect the power cord and contact Consumer Care.

Q What does a flashing light mean on my OneSet™, Easy Set™, Prime Style™ AO, or Elite Style™ control?
A These controls are designed to notify you in the event that a problem has been discovered by flashing the light on the control. Follow instructions on the flag tag to reset control. First, check the heated product for visual damage. If no visual damage is found, unplug the system from the wall outlet. Check that the control is well-connected to the module. Plug the power cord into the wall outlet and turn the control On. If the product still does not operate after 2 or 3 times trying to reset, disconnect the power cord and contact Consumer Care.

PLEASE DO NOT RETURN THIS PRODUCT TO THE PLACE OF PURCHASE.

3 Year Limited Warranty

Sunbeam Products, Inc. (“Sunbeam”) or if in Canada, Newell Brands Canada ULC (“NBC”) warrants that for a period of three (3) years from the date of initial retail purchase, this product will be free from defects in material and workmanship, when used in accordance with the instructions provided. Sunbeam (or NBC), at its option, will repair or replace this product or any component of the product found to be defective during the warranty period.
Replacement will be made with a new or remanufactured product or component. If the product is no longer available, a replacement may be made with a similar product of equal or greater value.
This is your exclusive warranty. Do NOT attempt to repair or adjust any electrical or mechanical functions on this product. Doing so will void this warranty.
This warranty is valid for the original retail purchaser from the date of initial retail purchase and is not transferable. Keep the original sales receipt. Proof of purchase is required to obtain warranty performance. Sunbeam (or NBC) dealers, service centers, or retail stores selling Sunbeam (or NBC) products do not have the right to alter, modify or in any way change the terms and conditions of this warranty.
This warranty does not cover normal wear of parts or damage resulting from any of the following:
negligent use or misuse of the product, use on improper voltage or current, use contrary to the operating instructions, disassembly, repair or alteration by anyone other than Sunbeam (or NBC) or an authorized Sunbeam (or NBC) service center. Further, the warranty does not cover Acts of God, such as fire, flood, hurricanes, and tornadoes.
What are the limits on Sunbeam’s (or NBC’s) Liability?
Sunbeam (or NBC) shall not be liable for any incidental or consequential damages caused by the breach of any express, implied or statutory warranty or condition. Except to the xtent prohibited by applicable law, any implied warranty or condition of merchantability or fitness for a particular purpose is limited in duration to the duration of the above warranty. Sunbeam (or NBC) disclaims all other warranties, conditions or representations, express, implied, statutory or otherwise. Sunbeam (or NBC) shall not be liable for any damages of any kind resulting from the purchase, use or misuse of, or inability to use the product including incidental, special, consequential or similar damages or loss of profits, or for any breach of contract, fundamental or otherwise, or for any claim brought against the purchaser by any other party. Some provinces, states or jurisdictions do not  allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above limitations or exclusion may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights that vary from province to province, state to state or jurisdiction to jurisdiction.

How to obtain warranty service:

In the U.S.A.
If you have any questions regarding this warranty or would like to obtain warranty service, please call 1 800 892-7684 and a convenient service center address will be provided to you.
In Canada
If you have any questions regarding this warranty or would like to obtain warranty service, please call 1 800 667-8623 and a convenient service center address will be provided to you.
In the U.S.A., this warranty is offered by Sunbeam Products, Inc. located in Boca Raton, Florida 33431. In Canada, this warranty is offered by Newell Brands Canada ULC, located at 20B Hereford Street, Brampton, Ontario L6Y 0M1. If you have any other problem or claim in connection with this product, please write our Consumer Service Department.

PLEASE DO NOT RETURN THIS PRODUCT TO ANY OF THESE ADDRESSES OR TO THE PLACE OF PURCHASE.
FCC CERTIFIED
This product complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

  1. This product may not cause harmful interference, and
  2. this product must accept any interference received, including interference that may cause undesired operation.

Note: This product has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This product generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this product does cause harmful interference to radio or television reception, which can be determined by turning the product off and on, the user is encouraged  o try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the product and receiver.
  • Connect the product into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
ICES CERTIFIED
This product complies with CAN ICES-3 (B)/NMB-3(B).

Printed in China
©2019 Sunbeam Products, Inc. All rights reserved.
Made in China.
For inquiries regarding recycling and proper disposal of this product, please contact your local waste management facility.

Notes
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For questions or support, please visit www.sunbeam.ca.