LG Signature OLED TV User Manual
Please read this manual carefully before operating your set and retain it for future reference.
www.lg.com
Copyright 2021 LG Electronics Inc. All Rights Reserved.
Before reading this manual
- Read this manual thoroughly before operating your TV, and keep it for future reference.
- On the website you can download the manual including installation, using, troubleshooting, specifications, license etc and view its contents on your PC or mobile device.
User Guide
Separate Purchase
- Separate purchase items can be changed or modified for quality improvement without any notification. Contact your dealer to buy these items. These devices only work with certain models.
- The model name or design may be changed depending on the upgrade of product functions, manufacturer’s circumstances or policies.
- A cable to connect antennas and external devices must be purchased separately.
Note:
- Product specifications or contents of this manual may be changed without prior notice due to upgrade of product functions.
- The items supplied with your product may vary depending on the model.
- Image shown may differ from your TV.
1. Warning! Safety instructions
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER-SERVICEABLE PARTS INSIDE. REFER TO
QUALIFIED SERVICE PERSONNEL.
This symbol is intended to alert the user to the presence of uninsulated “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.
This symbol is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.
WARNING : TO REDUCE THE RISK OF FIRE AND ELECTRIC SHOCK, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE.
- TO PREVENT THE SPREAD OF FIRE, KEEP CANDLES OR OTHER ITEMS WITH OPEN FLAMES AWAY FROM THIS PRODUCT AT ALL TIMES.
- Do not place the TV and/or remote control in the following environments:
— Keep the product away from direct sunlight.
— An area with high humidity such as a bathroom.
— Near any heat source such as stoves and other devices that produce heat.
— Near kitchen counters or humidifiers where they can easily be exposed to steam or oil.
— An area exposed to rain or wind.
— Do not expose to dripping or splashing and do not place objects filled with liquids, such as vases, cups, etc. on or over the apparatus (e.g., on shelves above the unit).
— Near flammable objects such as gasoline or candles, or expose the TV to direct air conditioning.
— Do not install in excessively dusty places.
Otherwise, this may result in fire, electric shock, combustion/ explosion, malfunction or product deformation. - Ventilation
— Install your TV where there is proper ventilation. Do not install in a confined space such as a bookcase.
— Do not install the product on a carpet or cushion.
— Do not block or cover the product with cloth or other materials while unit is plugged in. - Take care not to touch the ventilation openings. When watching the TV for a long period, the ventilation openings may become hot.
- Protect the power cord from physical or mechanical abuse, such as being twisted, kinked, pinched, closed in a door, or walked upon. Pay particular attention to plugs, wall outlets, and the point where the cord exits the device.
- Do not move the TV whilst the Power cord is plugged in.
- Do not use a damaged or loosely fitting power cord.
- Be sure to grasp the plug when unplugging the power cord. Do not pull on the power cord to unplug the TV.
- Do not connect too many devices to the same AC power outlet as this could result in fire or electric shock.
- Disconnecting the Device from the Main Power
— The power plug is the disconnecting device. In case of an emergency, the power plug must remain readily accessible. - Do not let your children climb or cling onto the TV. Otherwise, the TV may fall over, which may cause serious injury.
- Outdoor Antenna Grounding (Can differ by country):
— If an outdoor antenna is installed, follow the precautions below. An outdoor antenna system should not be located in the vicinity of overhead power lines or other electric light
or power circuits, or where it can come in contact with such power lines or circuits as death or serious injury can occur. - Grounding (Except for devices which are not grounded.)
— TV with a three-prong grounded AC plug must be connected to a three-prong grounded AC outlet. Ensure that you connect the earth ground wire to prevent possible electric shock. - Never touch this apparatus or antenna during a lightning storm. You may be electrocuted.
- Make sure the power cord is connected securely to the TV and wall socket if not secured damage to the Plug and socket may occur and in extreme cases a fire may break out.
- Do not insert metallic or inflammable objects into the product. If a foreign object is dropped into the product, unplug the power cord and contact the customer service.
- Do not touch the end of the power cord while it is plugged in. You may be electrocuted.
- If any of the following occur, unplug the product immediately and contact your local customer service.
— The product has been damaged.
— If water or another substance enters the product (like an AC adapter, power cord, or TV).
— If you smell smoke or other odours coming from the TV.
— When lightning storms or when unused for long periods of time. Even the TV is turned off by remote control or button, AC power source is connected to the unit if not unplugged. - Do not use high voltage electrical equipment near the TV (e.g., a bug zapper). This may result in product malfunction.
- Do not attempt to modify this product in any way without written authorisation from LG Electronics. Accidental fire or electric shock can occur. Contact your local customer service for service or repair. Unauthorised modification could void the user’s authority to operate this product.
- Use only an authorised attachments / accessories approved by LG Electronics. Otherwise, this may result in fire, electric shock, malfunction, or product damage.
- Never disassemble the AC adapter or power cord. This may result in fire or electric shock.
- Handle the adapter carefully to avoid dropping or striking it. An impact could damage the adapter.
- To reduce the risk of fire or electrical shock, do not touch the TV with wet hands. If the power cord prongs are wet or covered with dust, dry the power plug completely or wipe dust off.
- Batteries
— Store the accessories (battery, etc.) in a safe location out of the reach of children.
— Do not short circuit, disassemble, or allow the batteries to overheat. Do not dispose of batteries in a fire. Batteries should not be exposed to excessive heat.
— Caution: Risk of fire or explosion if the battery is replaced by an incorrect type. - Moving
— When moving, make sure the product is turned off, unplugged, and all cables have been removed. It may take 4 or more people to carry larger TVs. Do not press or put stress on the front panel of the TV. Otherwise, this may result in product damage, fire hazard or injury. - Keep the packing anti-moisture material or vinyl packing out of the reach of children.
- Do not allow an impact shock, any objects to fall into the product, and do not drop anything onto the screen.
- Do not press strongly upon the panel with a hand or a sharp object such as a nail, pencil, or pen, or make a scratch on it. It may cause damage to screen.
- Cleaning
— When cleaning, unplug the power cord and wipe gently with a soft/dry cloth. Do not spray water or other liquids directly on the TV. Do not clean your TV with chemicals including glass cleaner, any type of air freshener, insecticide, lubricants, wax (car, industrial), abrasive, thinner, benzene, alcohol etc., which can damage the product and/or its panel. Otherwise, this may result in electric shock or product damage.
2. Preparing
Lifting and moving the TV
Please note the following advice to prevent the TV from being scratched or damaged and for safe transportation regardless of its type and size.
- It is recommended to move the TV in the box or packing material that the TV originally came in.
- Before moving or lifting the TV, disconnect the power cord and all cables.
- When holding the TV, the screen should face away from you to avoid damage.
- Make sure not to hold the transparent part, speaker, or speaker grill area.
- When transporting a large TV, there should be at least 4 people.
- When transporting the TV by hand, hold the TV as shown in the following illustration.
- When transporting the TV, do not expose the TV to jolts or excessive vibration.
- When transporting the TV, keep the TV upright, never turn the TV on its side or tilt towards the left or right.
- Do not apply excessive pressure to cause flexing / bending of frame chassis as it may damage screen.
- When handling the TV, be careful not to damage the protruding buttons.
Caution
- Avoid touching the screen at all times, as this may result in damage to the screen.
- Please do not pile the stuff up or press strongly the speaker. This may result in product damage or degradation.
Installation
- It is recommended to install the product on the floor.
Caution
- Do not apply foreign substances (oils, lubricants, etc.) to the screw parts when assembling the product. (Doing so may damage the product.)
- If you install the TV on a stand, you need to take actions to prevent the product from overturning. Otherwise, the product may fall over, which may cause injury.
- Do not use any unapproved items to ensure the safety and product life span.
- Any damage or injuries caused by using unapproved items are not covered by the warranty.
- Make sure that the screws are inserted correctly and fastened securely. (If they are not fastened securely enough, the TV may tilt forward after being installed.) Do not use too much force and over tighten the screws; otherwise screw may be damaged and not tighten correctly.
Antenna/Cable
Connect the TV to a wall antenna socket with an RF cable (75 Ω).
- Use a signal splitter to use more than 2 TVs.
- If the image quality is poor, install a signal amplifier properly to improve the image quality.
- If the image quality is poor with an antenna connected, try to realign the antenna in the correct direction.
- An antenna cable and converter are not supplied.
- For a location that is not supported with ULTRA HD broadcasting, this TV cannot receive ULTRA HD broadcasts directly.
Satellite dish
Connect the TV to a satellite dish to a satellite socket with a satellite RF cable (75 Ω). (Depending on model)
3. Starting TV
Turning on the TV
You can simply operate the TV functions, using the button
Using button
Adjusting the menu
Note
- Your TV’s OSD (On Screen Display) may differ slightly from that shown in this manual.
- The available menus and options may differ from the input source or product model that you are using.
- New features may be added to this TV in the future.
- The device must be easily accessed to a location outlet near the access. Some devices are not made by turning on / off button, turning off the device and unplugging the power cord.
Inserting the battery
When the message [Magic Remote battery is low. Please change the battery.] is displayed, replace
the battery.
To replace batteries, open the battery cover, replace batteries (1.5 V AAA) matching the + and –
ends to the label inside the compartment, and close the battery cover. (If you lose the supplied pin, you can use a pointed object instead.)
Caution
- Do not mix new batteries with old batteries. This may cause the batteries to overheat and leak.
- Failure to match the correct polarities of the battery may cause the battery to burst or leak, resulting in fire, personal injury, or ambient pollution.
- This apparatus uses batteries. In your community there might be regulations that require you to dispose of these batteries properly due to environmental considerations. Please contact your local authorities for disposal or recycling information.
- Batteries inside or inside the product shall not be exposed to excessive heat such as sunshine, fire or the like.
Registering Magic Remote Control
How to register the Magic Remote control
To use the Magic Remote, first pair it with your TV.
- Put batteries into the Magic Remote and turn the TV on.
- Point the Magic Remote at your TV and press the Wheel (OK) on the remote control.
* If the TV fails to register the Magic Remote, try again after turning the TV off and back on.
How to deregister the Magic Remote Control
Caution
- It is recommended that an Access Point (AP) be located more than 0.2 m away from the TV. If the AP is installed closer than 0.2 m, the Magic remote control may not perform as expected due to frequency interference.
Connecting Smart Devices using NFC Tagging
Using the NFC Feature
NFC is technology that uses Near Field Communication, allowing you to conveniently send and receive information without separate settings. By bringing a smart device near the NFC-enabled remote control, you can install the LG ThinQ app and connect the device to the TV.
- Turn on NFC in the smart device’s settings. To use NFC with Android devices, set the NFC option to enable ‘read/write tags’ in the smart device’s settings. The NFC settings may vary depending on the device.
- Bring the smart device near the (NFC) on the remote control. The required distance for NFC tagging is about 1 cm.
- Follow the instructions to install the LG ThinQ app on your smart device.
- Retagging the smart device to the remote control allows you to conveniently access various features on the connected TV through the LG ThinQ app.
Note
- This feature is available for NFC-enabled smart devices only.
- This feature is only available if the remote control has an NFC logo.
4. Using Remote Control
Using Magic Remote Control
(Depending on model)
The descriptions in this manual are based on the buttons on the remote control. Please read this manual carefully and use the TV correctly.
(Some buttons and services may not be provided depending on models or regions.)
Note
- To use the button, press and hold for more than 1 second.
5. Connections
Connect various external devices to the TV and switch input modes to select an external device. For more information of external device’s connection, refer to the manual provided with each device.
- The product label is attached under the external device connection terminal cover.
- Do not use more than one power plug at the same time, but be sure to use an outlet with a rated voltage and current.
External Devices
Available external devices are: Blu-ray player, HD receivers, DVD players, VCRs, audio systems, USB storage devices, PC, gaming devices, and other external devices.
Note
- The external device connection may differ from the model.
- Connect external devices to the TV regardless of the order of the TV port.
- If you record a TV program on a Blu-ray/DVD recorder or VCR, make sure to connect the TV signal input cable to the TV through a DVD recorder or VCR. For more information of recording, refer to the manual provided with the connected device.
- Refer to the external equipment’s manual for operating instructions.
- If you connect a gaming device to the TV, use the cable supplied with the gaming device.
- In PC mode, there may be noise associated with the resolution, vertical pattern, contrast or brightness. If noise is present, change the PC output to another resolution, change the refresh rate to another rate or adjust the brightness and contrast on the [Picture] menu until the picture is clear.
- In PC mode, some resolution settings may not work properly depending on the graphics card.
- If ULTRA HD content is played on your PC, video or audio may become disrupted intermittently depending on your PC’s performance.
- When connecting via a wired LAN, it is recommended to use a CAT 7 cable. (Only when LAN port is provided.)
6. Troubleshooting
Caution
- Make sure to wring any excess water or cleaner from the cloth.
- Do not spray water or cleaner directly onto the TV screen.
- Make sure to spray just enough of water or cleaner onto a dry cloth to wipe the screen.
7. Specifications
(Depending on country)
Only DVB-T2/C/S2 support model only.
Certain 8K input/decoding standards may not be supported. An additional device may be necessary to support certain 8K standards. Upscaled and enhanced 8K images will vary depending on the source content.
As band channels can vary per country, the user cannot change or adjust the operating frequency. This product is configured for the regional frequency table.
For consideration of the user, this device should be installed and operated with a minimum distance of 20 cm between the device and the body.
- For information of the power supply and power consumption, refer to the label attached to the product.
-The typical power consumption is measured in accordance with IEC 62087 or each country’s energy regulations.
* On some models, the label is inside the external device connection terminal cover.
* Depending on the model or country, the typical power consumption may not be on label.
Open Source Software Notice Information
To obtain the source code under GPL, LGPL, MPL, and other open source licenses, that is contained in this product, please visit https://opensource.lge.com.
In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download.
LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to [email protected]
This offer is valid for a period of three years after our last shipment of this product. This offer is valid to anyone in receipt of this information.
Licenses
8. Precautions for Protecting the OLED TV Screen
Unlike regular LED/LCDs, OLED TVs produce images that emit light for each pixel, achieving a perfect black colour and delivering clear images without blurring.
Due to the nature of the organic materials used to achieve high-resolution image quality, OLED displays generally experience image retention on the screen, which can be a persistent phenomenon. This phenomenon is observed in all OLED panels, and although recommended picture modes can minimise image retention, current technology cannot completely prevent this from occurring.
Displaying the same image for a long time or repeatedly displaying the same image can cause image retention on the screen, which is a common phenomenon in OLED panel products due to the nature of the product. This product has a built-in screen protection feature. Avoid displaying images that are likely to cause image retention, and follow the recommendations.
Images that are likely to cause image retention
- Images with black areas on the top and bottom and/or the left and right sides of the screen.
- Images whose aspect ratio is 4:3 or 21:9.
- Images that are fixed for a long time, such as program number, station logo, game console icon, set-top box menu, etc.
- Other fixed screen images or repeatedly displayed images.
Running [Pixel Cleaning] to Protect the OLED TV Screen
Recommendations for Minimising Image Retention
Note
- When the screen is showing one fixed image for a long time, the screen brightness will be automatically reduced and then restored once the screen content changes. This is a normal function to minimise image retention.
The model and serial number of the product are located on the back and on one side of the product. Record them below in case you ever need service.
Model:
Serial No.:
LG: TVs, Home Entertainment & Kitchen Appliances | LG USA