LG Fridge and Freezer Owner’s Manual

Contents hide

1 LG Fridge and Freezer Owner’s Manual

2 SAFETY INSTRUCTIONS

3 INSTALLATION

4 OPERATION

4.1 Food Storage Compartments

10 Documents / Resources

10.1 References

LG Fridge and Freezer Owner’s Manual

Read this owner’s manual thoroughly before operating the appliance and keep it handy for reference at all times.

www.lg.com

Refer to the owner’s manual on LG website for more detailed information.
Copyright © 2019-2021 LG Electronics Inc. All Rights Reserved

This manual may contain images or content different from the model you purchased.
This manual is subject to revision by the manufacturer.

Additional Information Of The Manual
This is a short version of Owner’s Manual.
For more information, please visit the LG website at https://www.lg.com

SAFETY INSTRUCTIONS

The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance.

The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below.

This symbol is displayed to indicate matters and operations that can cause risk. Read the part with this symbol carefully and follow the instructions in order to avoid risk.

WARNING
This indicates that the failure to follow the instructions can cause serious injury or death.

CAUTION
This indicates that the failure to follow the instructions can cause the minor injury or damage to the product.

IMPORTANT SAFETY INSTRUCTIONS

WARNING
To reduce the risk of explosion, fire, death, electric shock, injury or scalding to persons when using this product, follow basic precautions, including the following:

Children in the Household

This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.
If the appliance is equipped with a lock (some models only), keep the key out of reach of children.

For use in Europe:

This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
Children aged from 3 to 8 years are allowed to load and unload refrigerating appliances.

Installation

This appliance should only be transported by two or more people holding the appliance securely.
Ensure that the socket outlet is properly grounded, and that the earth pin on the power cord is not damaged or removed from the power plug. For more details on grounding, inquire at an LG Electronics customer information centre.
This appliance is equipped with a power cord having an equipment-grounding conductor and a grounding power plug. The power plug must be plugged into an appropriate socket outlet that is installed and grounded in accordance with all local codes and ordinances.
If the power cord is damaged or the hole of the socket outlet is loose, do not use the power cord and contact an authorized service centre.
Do not plug the appliance into a multi socket adapter which does not have a power cable (mounted).
Do not modify or extend the power cable.
The appliance should be connected to a dedicated power line which is separately fused.
Do not use a multi socket outlet which is not properly grounded (portable). In case of using a properly-grounded multi socket outlet (portable), use the multi socket outlet with the current capacity of the power code rating or higher and use the multi socket outlet only for the appliance.
Install the appliance in a place where is easy to unplug the power plug of the appliance.
Be careful not to point the power plug up or let the appliance lean against the power plug.
Install the appliance on a firm and level floor.
Do not install the appliance in a damp and dusty place. Do not install or store the appliance in any outdoor area, or any area that is subject to weathering conditions such as direct sunlight, wind, rain, or temperatures below freezing.
Do not place the appliance in direct sunlight or expose it to the heat from heating appliances such as stoves or heaters.
Be careful not to expose the rear of the appliance when installing.
Be careful not to let the appliance door fall during assembly or disassembly.
Be careful not to pinch, crush, or damage the power cable during assembly or disassembly of the appliance door.
Do not connect a plug adapter or other accessories to the power plug.

Operation

Do not use the appliance for any purpose (storage of medical or experimental materials or shipping) other than any domestic household food storage use.
Unplug the power plug during a severe thunderstorm or lightening or when not in use for a long period of time.
Do not touch the power plug or the appliance controls with wet hands.
Do not bend the power cable excessively or place a heavy object on it.
If water penetrates electrical parts of the appliance, disconnect power plug and contact an LG Electronics customer information centre.
Do not place hands or metallic objects inside the area emitting the cold air, cover or heat releasing grille on the back.
Do not apply excessive force or impact to the back cover of the appliance.
Do not put animals, such as pets into the appliance.
Be careful of nearby children when you open or close the appliance door. The door may bump the child and cause injury.
Avoid the danger of children getting trapped inside the appliance. A child trapped inside the appliance can cause suffocation.
Do not place heavy or fragile objects, containers filled with liquid, combustible substances, flammable objects (such candles, lamps, etc.), or heating devices (such as stoves, heaters, etc.) on the appliance.
If there is a gas leakage (isobutane, propane, natural gas, etc.), do not touch the appliance or power plug and ventilate the area immediately. This appliance uses a refrigerant gas (isobutane,R600a). Although it uses a small amount of the gas, it is still combustible gas. Gas leakage during appliance transport, installation or operation can cause fire, explosion or injury if sparks are caused.
Do not use or store flammable or combustible substances (ether, benzene, alcohol, chemical, LPG, combustible spray, insecticide, air freshener, cosmetics, etc.) near the appliance.
Immediately unplug the power plug and contact an LG Electronics customer information centre if you detect a strange sound, odour, or smoke coming from the appliance.
Fill with potable water only into icemaker or dispenser water tank.
Do not damage the refrigerant circuit.
Do not place any electronic appliance (such as heater and mobile phone) inside the appliance.

Maintenance

Disconnect the power cord before cleaning the appliance or replacing the inside lamp (where fitted).
Securely plug the power plug in the socket outlet after completely removing any moisture and dust.
Never unplug the appliance by pulling on the power cable. Always grip the power plug firmly and pull straight out from the socket outlet.
Do not spray water or inflammable substances (toothpaste, alcohol, thinner, benzene, flammable liquid, abrasive, etc.) over the interior or exterior of the appliance to clean it.
Do not clean the appliance with brushes, cloths or sponges with rough surfaces or which are made of metallic material.
Only qualified service personnel from LG Electronics service centre should disassemble, repair, or modify the appliance. Contact an LG Electronics customer information centre if you move and install the appliance in a different location.
Do not use a hair drier to dry the inside of the appliance or place a candle inside to remove the odours.
Do not use mechanical devices or other means to accelerate the defrosting process.

Disposal

When discarding the appliance, remove the door gasket while leaving the shelves and baskets in place and keep children away from the appliance.
Dispose of all packaging materials (such as plastic bags and styrofoam) away from children. The packaging materials can cause suffocation.

Technical Safety

Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction.
Do not use electrical appliances inside the refrigerator.
The refrigerant and insulation blowing gas used in the appliance require special disposal procedures. Consult with service agent or a similarly qualified person before disposing of them.
Refrigerant leaking out of the pipes could ignite or cause an explosion.
The amount of refrigerant in your particular appliance is shown on the identification plate inside the appliance.
Never start up an appliance showing any signs of damage. If in doubt, consult your dealer.
This appliance is intended to be used in household and similar applications only. It should not be used for commercial, or catering purposes, or in any mobile application such as a caravan or boat.
Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.
This refrigerating appliance is not intended to be used as a built-in appliance.

Risk of Fire and Flammable Materials

This symbol alerts you to flammable materials that can ignite and cause a fire if you do not take care.

This appliance contains a small amount of isobutane refrigerant (R600a), but it is also combustible. When transporting and installing the appliance, care should be taken to ensure that no parts of the refrigerating circuit are damaged.
If a leak is detected, avoid any naked flames or potential sources of ignition and air the room in which the appliance is standing for several minutes. In order to avoid the creation of a flammable gas air mixture if a leak in the refrigerating circuit occurs, the size of the room in which the appliance is used should correspond to the amount of refrigerant used. The room must be 1 m² in size for every 8 g of R600a refrigerant inside the appliance.
When positioning the appliance, ensure the supply cord is not trapped or damaged.
Do not locate multiple portable socket-outlets or portable power supplies at the rear of the appliance.

CAUTION
To reduce the risk of minor injury to persons, malfunction, or damage to the product or property when using this product, follow basic precautions, including the following:

Installation

Do not tilt the appliance to pull or push it when transporting.
Make sure not to get a body part such as a hand or foot stuck
while moving the appliance.

Operation

Do not touch frozen food or the metal parts in the freezer compartment with wet or damp hands. It may cause frostbite.
Do not place glass containers, bottles or cans (especially those containing carbonated drinks) in the freezer compartment, shelves or ice bin that will be exposed to temperatures below freezing.
The tempered glass on the front side of the appliance door or the shelves can be damaged by an impact. If it is broken, do not touch it with hands.
Do not hang from the appliance doors, storage room, shelf or climb up into it.
Do not store an excessive amount of water bottles or containers for side dishes on the door baskets.
Prevent animals from nibbling on the power cable or water hose.
Do not open or close the appliance door with excessive force.
If the hinge of the appliance door is damaged or operates improperly, stop using the appliance and contact an authorized service centre.
Do not clean glass shelves or covers with warm water when they are cold.
Never eat frozen foods immediately after they have been taken out in the freezer compartment.
Make sure not to get a hand or foot stuck upon opening or closing the appliance door.

Maintenance

Do not insert the shelves upside down. The shelves may fall.
To remove frost from the appliance, contact an LG Electronics customer information centre.

INSTALLATION

Dimensions and Clearances
Too small of a distance from adjacent items may result in the degradation of freezing capability and increased electricity costs. Allow over 50 mm of clearance from each adjacent wall when installing the appliance.

Ambient Temperature

The appliance is designed to operate within a limited range of ambient temperatures, depending on the climate zone.
The internal temperature could be affected by the location of the appliance, the ambient
temperature, the frequency of door opening and so on.
The climate class can be found on the rating label.

*Australia, India, Kenya
NOTE
The appliances rated from SN to T are intended to be used at an ambient temperature between
10 ºC and 43 ºC.

OPERATION

Notes for Operation

Users should keep in mind that frost can form. If the door is not closed completely, if the humidity is high during the summer, or if the freezer door is opened frequently.
Ensure there is sufficient space between food stored on the shelf or door basket to allow the door to close completely.
Opening the door for long periods can cause a significant increase of the temperature in the compartments of the appliance.
If the refrigerating appliance is left empty for long periods, switch off, defrost, clean, dry, and leave the door open to prevent mould developing within the appliance

Suggestion for Energy Saving

Ensure there is sufficient space between stored foods. This allows cold air to be circulated evenly and lowers electricity bills.
Store hot food only after it has cooled in order to prevent dew or frost.
When storing food in the freezer compartment, set the freezer temperature lower than the temperature indicated on the food.
Do not put food near the temperature sensor of the fridge compartment. Keep a distance of at least 3 cm from the sensor.
Note that a temperature rise after defrosting has a permissible range in the appliance specifications. If you wish to minimise the impact this may have on the food storage due to a temperature rise, seal or wrap the stored food in several layers.
The automatic defrosting system in the appliance ensures that the compartment remains free of ice buildup under normal operating conditions.
For the most efficient use of energy, make sure that door bins, drawers and shelves are assembled properly.
Do not set the temperature of the appliance lower than needed.

Storing Foods Effectively

Store frozen food or refrigerated food inside sealed containers.
Check the expiration date and label (storage instructions) before storing food in the appliance.
Do not store food for a long period of time if it spoils easily at a low temperature
Avoid refreezing any food which has been completely thawed. Freezing any food which has been completely thawed again will lower its taste and nutrition.
Do not wrap and store vegetables with newspaper. Printing material of newspaper or other foreign substances may smear and contaminate food.
Do not overfill the appliance.Cold air can not circulate properly if the appliance is overfilled.
If you set an excessively low temperature for food, it may become frozen. Do not set a temperature lower than the required temperature for the food to be stored correctly.
For more space, you can remove bottle rack, egg tray, ice tray and fresh converter drawer.
Store raw meat and fish in suitable containers in the refrigerator, so that it is not in contact with or drip onto other food.
Place the refrigerated food or frozen food in each fridge or freezer compartment immediately after purchasing.
Food may freeze or spoil if stored at the wrong temperature. Set the refrigerator to the correct temperature for the food being stored.

Max Freezing Capacity

The Express Freeze function will set the freezer to its maximum freezing capacity.This generally takes up to 24 hours and automatically switches off.
If the maximum freezing capacity is to be used, Express Freeze must be switched on for 7 hours before fresh produce is placed in the freezer compartmen

Maximum Storage

To get better air circulation, insert all drawers.
If large quantities of food are to be stored, all the freezer drawers shall be taken out of the
appliance and the food shall be stacked directly on the freezer shelves in the freezer
compartment.

NOTE

To remove the drawers, first pick the food out of drawers. Then use the handle of drawers, pull out the drawers carefully. It may cause injury.
The shape of each drawer may be different, insert in the right position.

Setting the Temperature
This sets the fridge temperature or freezer temperature

Press the Fridge button or Freezer button to adjust the temperature.

The temperature can be adjusted.
− Fridge : from 1 °C to 7 °C
− Freezer : from -15 °C to -23 °C
The initial temperature is set.
− Fridge : 3 °C
− Freezer : -18 °C

The actual inner temperature varies depending on the food status, as the indicated setting temperature is a target temperature, not actual temperature within the appliance.

NOTE

The default temperature setting may vary depending on the appliance.
Wait until 2 or 3 hours have passed after connecting the appliance to the outlet before storing food in the appliance.
For ice making in normal climates, the freezer temperatures should be set to -18 °C or colder.

High Temperature Alarm
When the freezer temperature goes too high
due to power failure, the freezer temperature
LED lamp blinks and an alarm sounds.

Press the Freezer button to stop.
If the temperature is sufficiently cold, the blinking and alarm will automatically stop.
This function operates:
− When the refrigerator is turned on.
− When the freezer compartment gets too warm.
− When there is a power outage that lasts for a long period of time.
− When large amounts of warm food are placed in the freezer compartment.
− When the freezer door is left open for too long or too frequently.

Fresh Converter ( * )

As a chill compartment, the temperature in the fresh converter can be controlled by sliding the
lever (1) , where located in front of compartment, in either direction.

When keeping vegetables after setting up Meat or Fish, the cold injury may occur.

(2) For storing vegetables.(Recommended)
(3) For storing fish.
(4) For storing meat.

NOTE

( * ) : This feature varies depending on the model purchased.

Fresh Vegetable Drawer ( * )
Vegetable compartment can adjust the humidity
by moving the knob (1) .

(2) For storing vegetables.(Recommended)
(3) For storing fruit.

NOTE

( * ) : This feature varies depending on the model purchased.

Food Storage Compartments

Storing Food in the Fridge Compartment

• Fridge Shelf
− This is where refrigerated foods and other items are stored.
− The shelf height can be adjusted by inserting the shelf in another groove of different height.
− Store the foods with higher moisture content at the front of the shelf.
− The actual number of shelves will differ from model to model.

Bottle Rack (*)
− This is where drinks tall bottles or containers are stored.
Folding Shelf (*)
− This is where refrigerated foods and high items are stored.
Fresh Vegetable Drawer (*)
− This is where fruits and vegetables are stored to help maintain freshness by adjusting the humidity controller.
− The appearance or components of the appliance may differ from model to model.
Fresh Converter (*)
− As a chill compartment, this is where meat, fish and vegetables are stored. Help maintain
freshness by adjusting the humidity controller located in the back of the fridge compartment.
− For more space, you can use chill area without chill compartment drawer.
Movable Egg Tray
− This is where eggs are stored.
−You can move it to and use it at a desired position as needed. However, do not use it as the ice bin or place it on the shelf on top of the fridge or the vegetables drawer.
Movable Egg Tray
− This is where eggs are stored.
−You can move it to and use it at a desired position as needed. However, do not use it as
the ice bin or place it on the shelf on top of the fridge or the vegetables drawer.
Water Dispenser Tank (*)
− This is where water to supply the dispenser or the automatic icemaker is stored. It requires manual filling. (Non plumbed models only)

Storing Food in the Freezer Compartment

Ice Tray
− This is where ice is produced and stored.
− For more space, you can remove the ice tray or ice cubes bucket.
Freezer Drawer
− This is for long-term storage of frozen items.
− To freeze food items quickly, store the food in the top drawer. Food items will freeze most quickly in the drawer.

NOTE

(*) : This feature varies depending on the model purchased.
For more information about other compartments, visit lg.com and download owner’s manuals.

SMART FUNCTIONS

LG ThinQ Application
This feature is only available on models with Wi-Fi.

The LG ThinQ application allows you to communicate with the appliance using a smartphone.

LG ThinQ Application Features
Communicate with the appliance from a smartphone using the convenient smart features.

Smart Diagnosis

If you experience a problem while using the appliance, this smart diagnosis feature will help you diagnose the problem.

Settings

Allows you to set various options on the appliance and in the application.

NOTE

If you change your wireless router, internet service provider, or password, delete the registered appliance from the LG ThinQ application and register it again.
The application is subject to change for appliance improvement purposes without notice to users.
Functions may vary by model.

Before Using LG ThinQ Application

Check the distance between the appliance and the wireless router (Wi-Fi network).
• If the distance between the appliance and the wireless router is too far, the signal strength becomes weak. It may take a long time to register or installation may fail.
Turn off the Mobile data or Cellular Data on your smartphone.
Connect your smartphone to the wireless router.

NOTE

To verify the Wi-Fi connection, check that the icon on the control panel is lit.
The appliance supports 2.4 GHz Wi-Fi networks only. To check your network frequency, contact your Internet service provider or refer to your wireless router manual.
LG ThinQ is not responsible for any network connection problems or any faults, malfunctions, or errors caused by network connection.
If the appliance is having trouble connecting to the Wi-Fi network, it may be too far from the router. Purchase a Wi-Fi repeater (range extender) to improve the Wi-Fi signal strength.
The Wi-Fi connection may not connect or may be interrupted because of the home network environment.
The network connection may not work properly depending on the Internet service provider.
The surrounding wireless environment can make the wireless network service run slowly.
The appliance cannot be registered due to problems with the wireless signal transmission. Unplug the appliance and wait about a minute before trying again.
If the firewall on your wireless router is enabled, disable the firewall or add an exception to it.
The wireless network name (SSID) should be a combination of English letters and numbers. (Do not use special characters.)
Smartphone user interface (UI) may vary depending on the mobile operating system (OS) and the manufacturer.
If the security protocol of the router is set to WEP, you may fail to set up the network. Please change it to other security protocols (WPA2 is recommended) and register the product again.

Installing the LG ThinQ Application

Search for the LG ThinQ application from the Google Play Store or Apple App Store on a smart phone.

Follow instructions to download and install the application.

Connecting to Wi-Fi

The Wi-Fi button, when used with the LG ThinQ application, allows the appliance to connect to a home Wi-Fi network. The icon shows the status of the appliance’s network connection. The icon illuminates when the appliance is connected to the Wi-Fi network.

Initial Appliance Registration

Run the LG ThinQ application and follow the instructions in the application to register the appliance.

Re-registering the Appliance or Registering Another User

Press and hold the Wi-Fi button for 3 seconds to temporarily turn it off. Run the LG ThinQ application and follow the instructions in the application to register the appliance.

NOTE

To disable the Wi-Fi function, press and hold the Wi-Fi button for 3 seconds. icon will be turned off.

Open Source Software Notice Information

To obtain the source code under GPL, LGPL, MPL, and other open source licenses, that is contained in this product, please visit https://opensource.lge.com.

In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download.

LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to [email protected] This offer is valid for a period of three years after our last shipment of this product. This offer is valid to anyone in receipt of this information.

MAINTENANCE

Notes for Cleaning

When removing a shelf or drawer from inside the appliance, remove all stored foods from the shelf or drawer to prevent injury or damage to the appliance.
− Otherwise, injury may occur due to the weight of stored foods.
If cleaning the outside air vents of the appliance by means of vacuuming, then the power cord should be unplugged from the outlet to avoid any static discharge that can damage the electronics or cause an electric shock.
Detach the shelves and drawers and clean them with water, and then dry them sufficiently, before replacing them.
Regularly wipe the door gaskets with a wet soft towel.
Door basket spills and stains should be cleaned as they can compromise storage ability of the basket and could even be damaged.
After cleaning, check if the power cable is damaged, warm or improperly plugged.
Keep the air vents on the exterior of the appliance clean.
− Blocked air vents can cause fire or appliance damage.
When cleaning the inside or outside of the appliance, do not wipe it with a rough brush, toothpaste, or flammable materials. Do not use cleaning agents containing flammable substances.
− This may cause discoloration or damage to the appliance.
− Flammable substances: alcohol (ethanol, methanol, isopropyl alcohol, isobutyl alcohol, etc.), thinner, bleach, benzene, flammable liquid, abrasive, etc.
For the appliance exterior, use a clean sponge or soft cloth and a mild detergent in warm water. Do not use abrasive or harsh cleaners. Dry thoroughly with a soft cloth.
Never clean the shelves or containers in the dishwasher.
− The parts may become deformed due to the heat.
Clean regularly surfaces that can come in contact with food and accessible drainage systems.
If the appliance is equipped with an LED lamp, do not remove lamp cover and LED lamp in any attempt to repair or service it. Please, contact an LG Electronics customer information centre.

Disposal of Your Old Appliance

This crossed-out wheeled bin symbol indicates that waste electrical and electronic products (WEEE) should be disposed of separately from the municipal waste stream.
Old electrical products can contain hazardous substances so correct disposal of your old appliance will help prevent potential negative consequences for the environment and human health. Your old appliance may contain reusable parts that could be used to repair other products, and other valuable materials that can be recycled to conserve limited resources.
You can take your appliance either to the shop where you purchased the product, or contact your local government waste office for details of your nearest authorised WEEE collection point. For the most up to date information for your country please see www.lg.com/global/recycling.

TROUBLESHOOTING

Before Calling for Service
Customer Care and Service
Contact an LG Electronics customer information centre.

To find informaion on LG authorized service centre, visit our website at www.lg.com.
Only qualified service personnel from LG authorized service centre should disassemble, repair, or modify the appliance.
To purchase spare parts, contact an LG Electronics customer information centre or our website at www.lg.com.
Spare parts referenced in Regulation EU 2019/2019 are available for 7 years (only door gaskets are available for 10 years).

NOTE

For more information about the energy efficiency of the appliance, visit https://ec.europa.eu and search using the model name (valid from 1st March 2021).
Regulation EU 2019/2019, valid from 1st March 2021, is related to the Energy Efficiency classes by Regulation EU 2019/2016.
Scan the QR code on the energy label supplied with the appliance, which provides a web link to the information related to the performance of the appliance in the EU EPREL database. Keep the energy label for reference and all other documents supplied with the appliance (valid from 1st March 2021).
The model name can be found on the rating label of the appliance.

Parts

NOTE
• ( * ) : This feature varies depending on the model purchased.

Control Panel

Units and Functions
<Type 1> On the Refrigerator Door <Type 2> Inside the Refrigerator

NOTE

The actual control panel may differ from model to model.
The control panel will turn off automatically for energy saving.
Take care when cleaning the control panel, as contact with fingers or skin can accidentally
activate buttons.
To turn functions on/off, press and hold the center of the text until you hear a sound or the LED indicator turns on/off.

Warning for flammable material

A Warning: Risk of fire/ Flammable materials
B Isobutane, R600a
C Cyclopentane

Rating label

A Refrigerator-freezer Frost free
B Model
C Climate class
D Defrosting input
E Gross VOL
F Storage VOL
G Refrigerator
H Freezer
I 2star section
J Chill
K Temperature rise time
L Freezing Capacity
M Insulation blowing gas
N Cyclopentane
O Service telephone numbers
P Fridge
R 0 star
S The value in

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