kogan 55” SMART HDR 4K LED TV User Guide

kogan 55” SMART HDR 4K LED

kogan 55” SMART HDR 4K LED TV User Guide  & troubleshooting 1

COMPONENTS

A. Kogan 55” Smart HDR 4K LED TV
kogan 55” SMART HDR 4K LED TV User Guide  & troubleshooting 2
B. Remote control
kogan 55” SMART HDR 4K LED TV User Guide  & troubleshooting 3
C. Stand (x2)
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D. M4 x 25mm screw (x4)
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E. AAA battery (x2)
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F. Quick-start guide
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G. Warranty card
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NOT INCLUDED
 Phillips head screwdriver, antenna cable, broadband internet connection

REMOTE CONTROL OVERVIEW

  1. kogan 55” SMART HDR 4K LED TV User Guide  & troubleshooting 9Power, press to enter or exit standby mode
  2. kogan 55” SMART HDR 4K LED TV User Guide  & troubleshooting 10 Mute to toggle sound on/off
  3. Number buttons to select channels or input passwords
  4. INFO displays the current program information
  5. EPG Electronic Program Guide DTV mode
  6. kogan 55” SMART HDR 4K LED TV User Guide  & troubleshooting 11 Device preferences to display sound and picture options
  7. kogan 55” SMART HDR 4K LED TV User Guide  & troubleshooting 12 Source displays the list of input source channels.
  8. kogan 55” SMART HDR 4K LED TV User Guide  & troubleshooting 13Direction buttons for navigating menus and settings
  9. OK Enter select the current item or confirm selection, display Channel list in DTV mode
  10. kogan 55” SMART HDR 4K LED TV User Guide  & troubleshooting 14 Quick Menu to display TV options with optional, adjustable settings
  11. kogan 55” SMART HDR 4K LED TV User Guide  & troubleshooting 15 Back to the previous menu
  12. kogan 55” SMART HDR 4K LED TV User Guide  & troubleshooting 16 to open app homepage
  13. kogan 55” SMART HDR 4K LED TV User Guide  & troubleshooting 17 to open app homepage
    kogan 55” SMART HDR 4K LED TV User Guide  & troubleshooting 18
  14. kogan 55” SMART HDR 4K LED TV User Guide  & troubleshooting 19 to open app homepage
  15. Google Play to open app homepage
  16. kogan 55” SMART HDR 4K LED TV User Guide  & troubleshooting 20 to launch the built-in virtual assistant for voice commands
  17. kogan 55” SMART HDR 4K LED TV User Guide  & troubleshooting 21Volume to adjust the volume up or down
  18. kogan 55” SMART HDR 4K LED TV User Guide  & troubleshooting 22 Program to scroll channels
  19. kogan 55” SMART HDR 4K LED TV User Guide  & troubleshooting 23 Home to access the home page
  20. kogan 55” SMART HDR 4K LED TV User Guide  & troubleshooting 24 Teletext to show/hide Teletext (Teletext not available in Australia
    or New Zealand)
    USB Press to switch to the USB source.
    kogan 55” SMART HDR 4K LED TV User Guide  & troubleshooting 25 Audio to select available languages and audio channels.
    SUBT Subtitles to select subtitles
    kogan 55” SMART HDR 4K LED TV User Guide  & troubleshooting 26Start playback in media mode;
    kogan 55” SMART HDR 4K LED TV User Guide  & troubleshooting 27 MIX mode in teletext
    kogan 55” SMART HDR 4K LED TV User Guide  & troubleshooting 28 Pause in media/PVR mode·,
    Timeshift function in DTV mode
    kogan 55” SMART HDR 4K LED TV User Guide  & troubleshooting 29 Stop in media/PVR mode;
    kogan 55” SMART HDR 4K LED TV User Guide  & troubleshooting 30 Hold teletext page on display, press again to release
    kogan 55” SMART HDR 4K LED TV User Guide  & troubleshooting 31 Record in DTV mode;
    kogan 55” SMART HDR 4K LED TV User Guide  & troubleshooting 32 Change size of teletext screen
    kogan 55” SMART HDR 4K LED TV User Guide  & troubleshooting 33 Reverse playback rapidly in media mode; kogan 55” SMART HDR 4K LED TV User Guide  & troubleshooting 34Subtitle mode, or Submenu
    kogan 55” SMART HDR 4K LED TV User Guide  & troubleshooting 35 Skip to previous in media mode;
    kogan 55” SMART HDR 4K LED TV User Guide  & troubleshooting 36 Index page
    kogan 55” SMART HDR 4K LED TV User Guide  & troubleshooting 37 Skip to next in media mode;
    kogan 55” SMART HDR 4K LED TV User Guide  & troubleshooting 38 Reveal hidden information in some teletext pages
    kogan 55” SMART HDR 4K LED TV User Guide  & troubleshooting 39 Advance playback rapidly in media mode;
    kogan 55” SMART HDR 4K LED TV User Guide  & troubleshooting 40 Cancel teletext but not exit
  21. Colour buttons for navigational use within apps
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ASSEMBLY AND INSTALLATION

BEFORE YOU GET STARTED
Spread cushioning flat to lay the TV on. This will help to prevent damage.
  1. Stand assembly
    a. Attach stands to base of TV, ensuring ‘L’ and ‘R’ markings on the TV and stands match.
    kogan 55” SMART HDR 4K LED TV User Guide  & troubleshooting 42
    b. Insert two 25mm screws for each stand and use Phillips head screwdriver (not supplied) to tighten.
    kogan 55” SMART HDR 4K LED TV User Guide  & troubleshooting 43
  2. Remote control assembly
    a. Open the battery compartment cover on the back side.
    kogan 55” SMART HDR 4K LED TV User Guide  & troubleshooting 44
    b. Insert two 1.5V AAA size batteries, making sure to match the polarity markings (+ / -) of the batteries with the diagram inside the compartment.
    kogan 55” SMART HDR 4K LED TV User Guide  & troubleshooting 45
    c. Replace battery compartment cover.
    kogan 55” SMART HDR 4K LED TV User Guide  & troubleshooting 46
  3. Connect to antenna
    a. Connect an antenna cable (not supplied) via the ‘ANT’ input port at the back of the TV.
    b. Ensure the antenna cable is also connected to a working antenna, either via an antenna wall socket in your home, or directly
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  4. Turning TV on
    Plug the power cord into a suitable power outlet, then press the POWER (kogan 55” SMART HDR 4K LED TV User Guide  & troubleshooting 48) button on the remote control, making sure to aim it at the sensor at the front of the TV. Alternatively, you can press the power button on the lower side of the back panel on the TV.
TURNING TV OFF
Press the POWER (kogan 55” SMART HDR 4K LED TV User Guide  & troubleshooting 49) button on the remote control to enter standby mode. To power down the TV completely, unplug the power cord from the power outlet.
Do not leave your set in standby mode for long periods of time. If you will not use the TV for a long time, it is recommended to unplug the set from both the power outlet and aerial.

FIRST TIME SETUP

When turning the TV on for the first time, the Welcome screen will appear. Use the  kogan 55” SMART HDR 4K LED TV User Guide  & troubleshooting 50,kogan 55” SMART HDR 4K LED TV User Guide  & troubleshooting 51 and OK buttons to navigate the following options.

Bluetooth
Your Android TV remote control has Bluetooth capabilities. Follow the onscreen prompts to pair the remote with the TV. This will allow you to use voice commands with your remote via the Google Assistant button.

Language
Select your menu language.

Quickly set up with Android phone
If you have an Android smartphone, you can easily transfer your phone’s Wi-Fi network and Google account to your TV. If not, select ‘Skip’.

Select Wi-Fi network
Your Android TV will automatically scan for wireless networks nearby.
Ensure the TV is within range of your wireless modem or router, and have your password handy. Follow the prompts to input your password and connect your TV to your selected network.
If you’d prefer to connect an Ethernet cable to connect to the internet, simply insert the cable (not supplied) to the ‘LAN’ input port at the back of the TV (4b), and ensure that it is correctly connected to the internet.

Google Account sign-in
Linking your Google Account to your Android TV will allow you to install new apps from the Play store, as well as receive recommendations, movies, and more from Google.

Terms of Service
This page will allow you to read each of the Google Terms of Service, Privacy Policy, and Google Play Terms of Service in full, and to accept.

Location
Grant permission for your Android TV to detect your location. You can adjust these permissions at any time from Settings.

Help improve Android
Grant permission for your Android TV to detect your location to automatically send diagnostic information to Google.

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Following these options, the Auto Tuning screen will appear. Ensure you have an antenna cable connected to the ‘ANT’ input port at the back of the TV (4a).
The auto tuning function will search for and save all available free-to-air TV channels. After confirming your settings (the default will be set for Australia), the process will automatically begin. The number of searched channels will be displayed on the screen.
When setup is complete, you will be able to access the Home page.

HOME PAGE

  1. Google Assistant
    Click to launch the built-in virtual assistant, which will begin listening for voice commands. Give it a try, ask “What’s the weather today?”
  2. Text search
    Enter text manually to search TV apps.
  3. System notifications
    This option will only appear when notifications are present.
  4. Source
    Access free-to-air channels (‘DTV’) or other input source channels.
  5. Internet connection
    This will display as a Wi-Fi or LAN icon, depending on your connection. Select for connectivity options.
  6. Settings
    Access the global settings menu.
  7. Clock
    Time and date settings can be adjusted in the global settings.
  8. Apps
    Access the App Centre to display all installed apps. Free-to-air channels can be accessed under the ‘Live TV’ option.
  9. Favourites list
    A customisable list of apps available at a single click.
  10. Play next
    Displays the program you are watching or have queued to play next. You can add to this list by long pressing the OK button, then selecting “Add to play next”. If the play next queue is empty, it will not be shown on the home page.
  11. Pinned channels
    Show the program list of pinned channels. The order of this list can be adjusted by pressing kogan 55” SMART HDR 4K LED TV User Guide  & troubleshooting 53 from the channel icon and selecting the “<>” icon. Empty channels will not be shown on the home page.
  12. Customise channels
    Add or remove pinned channels from the home page.
    kogan 55” SMART HDR 4K LED TV User Guide  & troubleshooting 54

SETTINGS

Global settings
To access the global settings menu (5a), simply navigate to the ‘kogan 55” SMART HDR 4K LED TV User Guide  & troubleshooting 55’ icon on the Home screen. Here you will find all of the adjustable options for Android TV’s interface, connectivity, and apps.
In DTV mode you can also press the kogan 55” SMART HDR 4K LED TV User Guide  & troubleshooting 56Quick Manu button on your remote control and use the / buttons to navigate to the ‘Settings’ option.
kogan 55” SMART HDR 4K LED TV User Guide  & troubleshooting 57

Quick Menu

Options for your TV (picture, aspect ratio, speakers, etc) can be accessed by pressing the kogan 55” SMART HDR 4K LED TV User Guide  & troubleshooting 58Quick Manu button on your remote control.
Use kogan 55” SMART HDR 4K LED TV User Guide  & troubleshooting 59/kogan 55” SMART HDR 4K LED TV User Guide  & troubleshooting 60 buttons to navigate through the submenus, and kogan 55” SMART HDR 4K LED TV User Guide  & troubleshooting 61/ kogan 55” SMART HDR 4K LED TV User Guide  & troubleshooting 62 buttons to access Channel and Recording/Time Shi! options.

Device preferences
To open the device options submenu directly during live TV playback, press the kogan 55” SMART HDR 4K LED TV User Guide  & troubleshooting 63Device preferences button on your remote control.

BASIC TROUBLESHOOTING

Poor picture and sound quality

  • Try a different channel
  • Adjust the antenna
  • Check all connections

No picture or sound in TV status

  • Try another channel
  • Press the TV/AV button
  • Make sure TV is plugged in
  • Check the antenna connection

No sound or sound is too low at maximum volume

  • Check the volume settings on any external speakers connected to your television
  • Adjust the TV volume accordingly
  • Check another channel or input
  • Check that MUTE hasn’t been turned on

No colour, wrong colour or tints

  • Make sure the program itself is broadcast in colour
  • Select the picture menu, then adjust the colour and tint submenus

Picture rolls vertically

  • Check all connections

Blurred or snowy picture, distorted sound

  • Check direction, location and connections to your antenna
  • Issues may be caused by the use of an indoor antenna (poor signal)

Remote control malfunctions

  • Replace remote control batteries
  • Check battery terminals
  • Remote is out of range, move closer to TV
  • Remove any obstructions between remote and IR sensor of TV
  • Make sure the power cord to your TV is plugged in and turned on

Image is not centred on the screen

  • Adjust the horizontal and vertical position

“No Signal” on HDMI source

  • Test the device with a different HDMI cable
  • Plug the device into another HDMI port
  • Try a different device connected to the same cable and port
  • Perform a factory reset on your TV

For our full TV troubleshooting guide and extended User Manual for this TV, head online to help.kogan.com

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Manufactured under license from Dolby Laboratories, Dolby, Dolby Audio, and the double-D symbol are trademarks of Dolby Laboratories.

NOTES

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Need more information?
This is a Quick Start Guide, and while we hope that this has given you the assistance needed for a simple set-up, a full user guide outlining all of this product’s instructions and features can be found online at help.kogan.com

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