IKEA 104.670.93 MATMÄSSIG Induction Hob Instruction Manual

IKEA 104.670.93 MATMÄSSIG Induction Hob Instruction Manual  & troubleshooting 1

GRUNDAD
HÖGKLASSIG
MÄSTERLIG
MATMÄSSIG

IKEA 104.670.93 MATMÄSSIG Induction Hob Instruction Manual  & troubleshooting 2

Safety Information

Before the installation and use of the appliance, carefully read the supplied instructions. The manufacturer is not responsible if an incorrect installation and uses cause injuries and damage. Always keep the instructions with the appliance for future reference.

SAFETY WARNINGS
IKEA 104.670.93 MATMÄSSIG Induction Hob Instruction Manual  & troubleshooting 3This appliance can be used by children aged 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved. Children of less than 8 years of age and persons with very extensive and complex disabilities shall be kept away from the appliance unless continuously supervised. Do not let children play with the appliance. Keep all packaging away from children and dispose of it appropriately. Children shall not carry out cleaning and user maintenance of the appliance without supervision. If the appliance has a child safety device, it should be activated.
IKEA 104.670.93 MATMÄSSIG Induction Hob Instruction Manual  & troubleshooting 4 WARNING: The appliance and its accessible parts become hot during use. Care should be taken to avoid touching heating elements.
IKEA 104.670.93 MATMÄSSIG Induction Hob Instruction Manual  & troubleshooting 5 CAUTION: The cooking process has to be supervised. A short term cooking process has to be supervised continuously.
IKEA 104.670.93 MATMÄSSIG Induction Hob Instruction Manual  & troubleshooting 6 WARNING: Unattended cooking on a hob with fat or oil can be dangerous and may result in fire.
IKEA 104.670.93 MATMÄSSIG Induction Hob Instruction Manual  & troubleshooting 7 WARNING: Never try to extinguish a fire with water, but switch off the appliance and then cover the flame e.g. with a lid or a fire blanket.
IKEA 104.670.93 MATMÄSSIG Induction Hob Instruction Manual  & troubleshooting 8 WARNING: Danger of fire: Do not store items on cooking surfaces.
IKEA 104.670.93 MATMÄSSIG Induction Hob Instruction Manual  & troubleshooting 9 WARNING: Use only hob guards designed by the manufacturer of the cooking appliance or indicated by the manufacturer of the appliance in the instructions for use as suitable or hob guards incorporated in the appliance. The use of inappropriate guards can cause accidents.
IKEA 104.670.93 MATMÄSSIG Induction Hob Instruction Manual  & troubleshooting 10 WARNING: If the glass-ceramic surface I glass surface is cracked, switch off the appliance and unplug it from the mains to avoid the possibility of electric shock. In case the appliance is connected to the mains directly using a junction box, remove the fuse to disconnect the appliance from the power supply. In either case, contact the Authorised Service Centre.
IKEA 104.670.93 MATMÄSSIG Induction Hob Instruction Manual  & troubleshooting 11 CAUTION: Do not operate the appliance by means of an external timer or separate remote-control system.
IKEA 104.670.93 MATMÄSSIG Induction Hob Instruction Manual  & troubleshooting 12 If the supply cord is damaged, it must be replaced by the manufacturer, the Authorised Service Centre or similarly qualified persons in order to avoid a hazard.
IKEA 104.670.93 MATMÄSSIG Induction Hob Instruction Manual  & troubleshooting 13 This appliance is for household use only. Do not change the specification of this appliance.
IKEA 104.670.93 MATMÄSSIG Induction Hob Instruction Manual  & troubleshooting 14 Metallic objects such as knives, forks, spoons and lids should not be placed on the hob surface since they can get hot.
IKEA 104.670.93 MATMÄSSIG Induction Hob Instruction Manual  & troubleshooting 15 Do not put flammable products or items that are wet with flammable products in, near or on the appliance.
IKEA 104.670.93 MATMÄSSIG Induction Hob Instruction Manual  & troubleshooting 16 After use, switch off the hob element by its control and do not rely on the pan detector.
IKEA 104.670.93 MATMÄSSIG Induction Hob Instruction Manual  & troubleshooting 17 Do not use steam cleaners to clean the appliance.

Permitted use

IKEA 104.670.93 MATMÄSSIG Induction Hob Instruction Manual  & troubleshooting 18 Risk of injury, burns, electric shock, fire, explosion or damage to the appliance.
IKEA 104.670.93 MATMÄSSIG Induction Hob Instruction Manual  & troubleshooting 19 This appliance is for cooking purposes only. It must not be used for other purposes, for example, room heating.
IKEA 104.670.93 MATMÄSSIG Induction Hob Instruction Manual  & troubleshooting 20 Remove all the packaging, labelling and protective film (if applicable) before first use.
IKEA 104.670.93 MATMÄSSIG Induction Hob Instruction Manual  & troubleshooting 21Make sure that the ventilation openings are not blocked.
IKEA 104.670.93 MATMÄSSIG Induction Hob Instruction Manual  & troubleshooting 22Do not operate the appliance with wet hands or when it has contact with water.
IKEA 104.670.93 MATMÄSSIG Induction Hob Instruction Manual  & troubleshooting 23 When you place food into hot oil, it may splash. Fats and oil, when heated, can release flammable vapors. Keep flames or heated objects away from fats and oils when you cook with them. The vapors that very hot oil releases can cause spontaneous combustion. Used oil, which can contain food remnants, can cause fire at a lower temperature than oil used for the first time.
IKEA 104.670.93 MATMÄSSIG Induction Hob Instruction Manual  & troubleshooting 24 Do not activate the cooking zones with empty cookware or without cookware. Do not keep hot cookware on the control panel. Do not put a hot pan cover on the glass surface of the hob. Do not let cookware boil dry. Do not put aluminum foil on the appliance. Cookware made of cast iron or with a damaged bottom can cause scratches on the glass/glass-ceramic. Always lift these objects up when you have to move them on the cooking surface. Be careful not to let objects or cookware fall on the appliance. The surface can be damaged.
IKEA 104.670.93 MATMÄSSIG Induction Hob Instruction Manual  & troubleshooting 25 Clean the appliance regularly to prevent the deterioration of the surface material. Deactivate the appliance and let it cool down before cleaning. Clean the appliance with a moist soft cloth. Use only neutral detergents. Do not use abrasive products, abrasive cleaning pads, solvents, or metal objects.
IKEA 104.670.93 MATMÄSSIG Induction Hob Instruction Manual  & troubleshooting 26 Users with a pacemaker must keep a distance of a minimum of 30 cm from the induction cooking zones when the appliance operates.

Installation

IKEA 104.670.93 MATMÄSSIG Induction Hob Instruction Manual  & troubleshooting 27 The appliance must be handled and installed by two or more persons – the risk of injury. Always use safety gloves and enclosed footwear – the risk of cuts.
IKEA 104.670.93 MATMÄSSIG Induction Hob Instruction Manual  & troubleshooting 28 Installation, electrical connections, service, and repairs must be carried out by the authorized installer. Follow the assembly instructions supplied with the appliance. Remove all the packaging. Make sure that the appliance has not been damaged during transport. In the event of problems, contact the dealer or your nearest Authorised Service Centre. Do not install or use a damaged appliance.
IKEA 104.670.93 MATMÄSSIG Induction Hob Instruction Manual  & troubleshooting 29 Install the appliance in a safe and suitable place that meets installation requirements. Do not use the appliance before installing it in the built-in structure. Keep the minimum distance from other appliances and units. The appliance must be disconnected from the power supply before any installation operation – the risk of electric shock. During installation, make sure the appliance does not damage the power cable – the risk of fire or electric shock. Only activate
the appliance when the installation has been completed.
IKEA 104.670.93 MATMÄSSIG Induction Hob Instruction Manual  & troubleshooting 30 Carry out all cabinet cutting works before fitting the appliance in the furniture and remove all wood chips and sawdust. Seal the cut surfaces with a sealant to prevent moisture which could lead to swelling. Protect the bottom of the appliance from steam and moisture. Do not install the appliance next to a door or under a window to prevent hot cookware from falling off the appliance when the door or the window is opened.
IKEA 104.670.93 MATMÄSSIG Induction Hob Instruction Manual  & troubleshooting 31 Make sure that the space underneath the hob is sufficient for air circulation. The bottom of the appliance can get hot. If the appliance is installed above the drawers, make sure to install a noncombustible separation panel under the appliances to prevent access to the bottom.
IKEA 104.670.93 MATMÄSSIG Induction Hob Instruction Manual  & troubleshooting 32After installation, the bottom of the appliance must no longer be accessible – the risk of burns.

Electrical warnings

IKEA 104.670.93 MATMÄSSIG Induction Hob Instruction Manual  & troubleshooting 33 Make sure that the parameters on the rating plate are compatible with the electrical ratings of the main power supply.
IKEA 104.670.93 MATMÄSSIG Induction Hob Instruction Manual  & troubleshooting 34 Before carrying out any operation make sure that the appliance is disconnected from the power supply.
IKEA 104.670.93 MATMÄSSIG Induction Hob Instruction Manual  & troubleshooting 35 Do not use extension leads, multi-plug sockets, or adapters. The appliance must be earthed. Make sure that shock protection is installed. Use the correct electricity mains cable. Use the strain relief clamp on the cable. The electrical components must not be accessible to the user after installation.
IKEA 104.670.93 MATMÄSSIG Induction Hob Instruction Manual  & troubleshooting 36 Make sure the appliance is installed correctly. Loose and incorrect electricity mains cable or plug (if applicable) can make the terminal become too hot. Make sure the mains cable or plug (if applicable) does not touch the hot appliance or hot cookware when you connect the appliance to a socket nearby. Connect the mains plug to the mains socket only at the end of the installation. Make sure that there is access to the mains plug after the installation.
IKEA 104.670.93 MATMÄSSIG Induction Hob Instruction Manual  & troubleshooting 37 The shock protection of live and insulated parts must be fastened in such a way that it cannot be removed without tools. The electrical installation must have an isolation device that lets you disconnect the appliance from the mains at all poles. The isolation device must have a contact opening width of a minimum of 3 mm. Use only correct isolation devices: line protecting cut-outs, fuses (screw type fuses removed from the holder), earth leakage trips, and contractors.
IKEA 104.670.93 MATMÄSSIG Induction Hob Instruction Manual  & troubleshooting 38 To replace the power cable, contact the Authorized Service Centre.
IKEA 104.670.93 MATMÄSSIG Induction Hob Instruction Manual  & troubleshooting 39 Concerning the lamp(s) inside this product and spare part lamps sold separately: These lamps are intended to withstand extreme physical conditions in household appliances, such as temperature, vibration, humidity, or are intended to signal information about the operational status of the appliance. They are not intended to be used in other applications and are not suitable for household room illumination.

Environmental concerns

SAFETY WARNINGS
IKEA 104.670.93 MATMÄSSIG Induction Hob Instruction Manual  & troubleshooting 40 Disconnect the appliance from the main supply. Cut off the main cable close to the appliance and dispose of it.

DISPOSAL OF PACKAGING MATERIALS
Recycle materials with the symbol IKEA 104.670.93 MATMÄSSIG Induction Hob Instruction Manual  & troubleshooting 41. Put the packaging in relevant containers to recycle it.

SCRAPPING OF HOUSEHOLD APPLIANCES
This appliance is manufactured with recyclable or reusable materials. It is prohibited to dispose of equipment marked with the symbol IKEA 104.670.93 MATMÄSSIG Induction Hob Instruction Manual  & troubleshooting 42 along with household waste. Return the item to the local retailer in line with local legislation, collection point, or contact the competent municipal authorities to find out more.
In order to preserve resources, ensure that discarded Electrical and Electronic Equipment, parts, or materials are re-used or recycled according to the EU Directive on Waste of Electrical and Electronic Equipment 2012/19/EU.
Some materials and substances in some discarded EEE can potentially have a negative impact on the environment and human health. This product does not contain hazardous substances as specified by the EU Directive on the Restriction of the use of certain Hazardous Substances in Electrical and Electronic Equipment 2011/65/EU and its amendments; however, it may contain Substances of Very High Concern (SVHC) according to REACH Regulation EC No 1907/2006.

ENERGY-SAVING TIPS
When you heat up water, use only the amount you need. If it is possible, always put the lids on the cookware. Before you activate the cooking zone put the cookware on it. Put the smaller cookware on the smaller cooking zones. Put the cookware directly in the center of the cooking zone. Use the residual heat to keep the food warm or to melt it.

Care and cleaning

General information
Warning! Switch off the appliance and let it cool down before you clean it.
Warning! For safety reasons, do not clean the appliance with steam blasters or high-pressure cleaners.
Warning! Sharp objects and abrasive cleaning agents will damage the appliance. Clean the appliance and remove the residues with water and dish soap after each use. Remove also the remnants of the cleaning agents.
Scratches or dark stains on the glass-ceramic that cannot be removed do not affect the functioning of the appliance.

Removing the residues and stubborn residues
Food containing sugar, plastics, or tin foil residues should be removed at once. A scraper is the best tool for cleaning the glass surface. It is not supplied with the appliance. Place a scraper on the hob surface at an angle and remove residues by sliding the blade over the surface. Clean the appliance using a damp cloth and some dish soap. Finally, wipe the glass surface dry with a clean cloth.
Limescale rings, water rings, fat splashes, or shiny metallic discolorations should be removed after the appliance has cooled down. Use only a specialized cleaner for glass ceramic or stainless steel.

IKEA guarantee

How long is the IKEA guarantee valid?
This guarantee is valid for 5 years from the original date of purchase of your appliance at IKEA. The original sales receipt is required as proof of purchase. If service work is carried out under a guarantee, this will not extend the guarantee period for the appliance.
Who will execute the service?
IKEA service provider will provide the service through its own service operations or authorized service partner network.
What does this guarantee cover?
The guarantee covers faults of the appliance, which have been caused by faulty construction or material faults from the date of purchase from IKEA. This guarantee applies to domestic use only. The exceptions are specified under the headline
What is not covered under this guarantee?
Within the guarantee period, the costs to remedy the fault e.g. repairs, parts, labor, and travel will be covered, provided that the appliance is accessible for repair without special expenditure. On these conditions the EU guidelines (Nr. 99/44/EG) and the respective local regulations are applicable. Replaced parts become the property of IKEA.
What will IKEA do to correct the problem?
IKEA appointed service provider will examine the product and decide, at its sole discretion, if it is covered under this guarantee. If considered covered, the IKEA service provider or its authorized service partner through its own service operations, will then, at its sole discretion, either repair the defective product or replace it with the same or a comparable product.
What is not covered under this guarantee?

  • Normal wear and tear.
  • Deliberate or negligent damage, damage caused by failure to observe operating instructions, incorrect installation or by connection to the wrong voltage, damage caused by a chemical or electrochemical reaction, rust, corrosion, or water damage including but not limited to damage caused by excessive lime in the water supply, damage caused by abnormal environmental conditions.
  • Consumable parts including batteries and lamps.
  • Non-functional and decorative parts which do not affect the normal use of the appliance, including any scratches and possible color differences.
  • Accidental damage caused by foreign objects or substances and cleaning or unblocking of filters, drainage systems, or soap drawers.
  • Damage to the following parts: ceramic glass, accessories, crockery and cutlery baskets, feed and drainage pipes, seals, lamps and lamp covers, screens, knobs, casings, and parts of casings. Unless such
    damages can be proved to have been caused by production faults.
  • Cases where no fault could be found during a technician’s visit
  • Repairs not carried out by our appointed service providers and/or an authorized service contractual partner or where non-original parts have been used.
  • Repairs caused by installation which is faulty or not according to specification.
  • The use of the appliance in a non-domestic environment i.e. professional use.
  • Transportation damages. If a customer transports the product to their home or other address, IKEA is not liable for any damage that may occur during transport. However, if IKEA delivers the product to the customer’s delivery address, then damage to the product that occurs during this delivery will be covered by this guarantee.
  • Cost for carrying out the initial installation of the IKEA appliance. However, if an IKEA service provider or its authorized service partner repairs or replaces the appliance under the terms of this guarantee, the service provider or its authorized service partner will reinstall the repaired appliance or install the replacement, if necessary.

This restriction does not apply to fault-free work carried out by a qualified specialist using our original parts in order to adapt the appliance to the technical safety specifications of another EU country.

How country law applies
The IKEA guarantee gives you specific legal rights, which cover or exceed local demands. However, these conditions do not limit in any way consumer rights described in the local legislation.

Area of validity
For appliances that are purchased in one EU country and taken to another EU country, the services will be provided in the framework of the guarantee conditions normal in the new country. An obligation to carry out services in the framework of the guarantee exists only if the appliance complies and is installed in accordance with:

  • the technical specifications of the country in which the guarantee claim is made;
  • the Assembly Instructions and User Manual Safety Information;

The dedicated After Sales Service for IKEA appliances:
Please do not hesitate to contact IKEA After Sales Service to:

  1. make a service request under this guarantee;
  2. ask for clarification on the installation of the IKEA appliance in the dedicated IKEA kitchen furniture. The service won’t provide clarifications related to:
    • the overall IKEA kitchen installation;
    • connections to electricity (if the machine comes without a plug and cable), water, and togas since they have to be executed by an authorized service engineer.
  3. ask for clarification on user manual contents and specifications of the IKEA appliance.

To ensure that we provide you with the best assistance, please read carefully the Assembly Instructions and/or the User Manual section of this booklet before contacting us.

How to reach us if you need our service

IKEA 104.670.93 MATMÄSSIG Induction Hob Instruction Manual  & troubleshooting 43

Please refer to the last page of this manual for the full list of IKEA-appointed contacts and relative national phone numbers.

SymbolIn order to provide you with a quicker service, we recommend that you use the specific phone numbers listed at the end of this manual. Always refer to the numbers listed in the booklet of the specific appliance you need any assistance for. Before calling us, assure us that you have to hand in the IKEA article number (8 digit code) and the Serial Number (8 digit code that can be found on the rating plate) for the appliance with which you need our assistance.

Symbol SAVE THE SALES RECEIPT! It is your proof of purchase and required for the guarantee to apply. Note that the receipt reports also the IKEA article name and number (8 digit code) for each of the appliances you have purchased.

Do you need extra help?
For any additional questions not related to After Sales of your appliances, please contact our nearest IKEA store call center. We recommend you read the appliance documentation carefully before contacting us.

Country Phone number Call Fee Opening time
United Kingdom 020 3347 0044 National call rate 9 till 21. Weekdays

To download the full version visit www.ikea.com

IKEA 104.670.93 MATMÄSSIG Induction Hob Instruction Manual  & troubleshooting 44

IKEA 104.670.93 MATMÄSSIG Induction Hob Instruction Manual  & troubleshooting 45

References