De’Longhi Warranty
Product registration details
Post this completed form to:
Australia:
De’Longhi Product Registration,
PO Box 4540, Casula Mall, NSW, 2170
New Zealand:
De’Longhi Product Registration,
PO Box 58-056, Botany, Manukau, 2163
Or register your product online by scanning the QR Code, or by visiting: www.delonghi.com.au/registrations
Thank you for registering
Leaving your product unregistered does not impact upon your warranty rights.
Warranty Information
Thank you for purchasing this De’Longhi product. Your product is warranted against faults and manufacture when used in normal domestic use for the period stated below. In non-domestic use, De’Longhi limits the voluntary warranty to 6 months on all products (excluding Fully Automatic Coffee Machines). We undertake to repair or replace your product at no charge if found to be defective due to a manufacturing fault during the warranty period. The warranty excludes damage caused by misuse, neglect, shipping accident, incorrect installation, or work carried out by anyone other than an Authorised De’Longhi After-Sales Service Representative.
Please KeeP Your receiPt as tHis Will autHenticate Your WarrantY.
|
Category |
Sub Category |
Warranty |
| Coffee | Fully Automatic Coffee Machines | 2 Years |
| Nespresso Coffee Machines* | 2 Years | |
| Nespresso Aeroccinos* | 2 Years | |
| Nescafé® Dolce Gusto® Multi Beverage Makers** |
2 Years | |
| Manual Pump Coffee Machines | 2 Years | |
| Mocha Coffee Machines | 2 Years | |
| Coffee Canisters | 1 Year | |
| Coffee Grinders | 1 Year | |
| Housewares | Benchtop/Mini Ovens | 1 Year |
| Deep Fryers | 1 Year | |
| Steam Irons/Generators | 1 Year | |
| Kettles | 1 Year | |
| Toasters | 1 Year | |
| Contact/Open Grills | 1 Year | |
| Ice Cream Makers | 1 Year | |
| Major Kitchen Appliances | Upright/Wall Ovens | 2 Years |
| Microwave/Combination/Steam Ovens | 2 Years | |
| Cooktops | 2 Years | |
| Dishwashers | 2 Years | |
| Rangehoods | 2 Years | |
| Wine/Beverage Cabinets | 3 Years | |
| Waste Disposers | 5 Years | |
| Barbecues | 2 Years | |
| Heating | Ceramic/Fan Heaters | 1 Year |
| Convector Heaters | 1 Year | |
| Portable Gas Heaters | 1 Year | |
| Portable Gas Heaters | 1 Year | |
| Oil Column Heaters | 7 Years | |
| Dehumidifiers | 2 Years | |
| Cooling | Portable Air Conditioners | 2 Years plus 5 Years on Compressor |
| Fans | 1 Year | |
| Evaporative Coolers | 1 Year | |
| Fixed Air Conditioning | 5 Years | |
| Commercial Use | Fully Automatic Coffee Machines | 1 Year |
| All Other Products | 6 Months | |
| T2 Refurbishment /Factory Seconds | All Products | 1 Year |
Commercial use applies when products are being utilised in a non-domestic capacity.
The benefits to you given by this warranty are in addition to other rights and remedies available to you under a law in relation to the goods or services to which this warranty relates. Please contact our team or visit the De’Longhi website for further information on warranty terms. In Australia, our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. In New Zealand this warranty is additional to the conditions and guarantees of the Consumers Guarantee Act (1993). For information about how you can validly claim a warranty, go to: Australia: https://www.delonghi.com.au/corporate/support/warranty_overview.asp
New Zealand: https://www.delonghi.co.nz/corporate/support/warranty_overview.asp
JOIN THE DE’CLUB
De’Longhi De’Club members enjoy a variety of special offers and benefits all year round. By joining, you can also receive the latest product news, recipes and promotional information from De’Longhi. Just register at: www.delonghi.com.au/declub (Australia) or www.delonghi.co.nz/declub (New Zealand)
To contact a De’Longhi customer service representative for further information, please email or call the number in your region
Australia
P: 1800 126 659
E: [email protected]
W: www.delonghi.com.au
De’Longhi Australia Pty Ltd
PO BOX 4540
CASULA MALL NSW 2170
New Zealand
P: 0508 200 300
E: r[email protected]
W: www.delonghi.co.nz
De’Longhi New Zealand Ltd
PO BOX 58-056 BOTANY
MANUKAU 2163
* For all Nespresso inquiries, please contact the Nespresso customer service team directly on 1800 623 033.
* *For all Nescafé® Dolce Gusto® enquiries, please contact the Nestle customer service team directly on 1800 466 975.
DeLonghi Warranty – Download [optimized]
DeLonghi Warranty – Download