ASUS RT-AX3000 V2 AX3000Dual Band WiFi Router User Guide

ASUS RT-AX3000 V2 AX3000Dual Band WiFi Router User Guide  & troubleshooting 1

ASUS RT-AX3000 V2 AX3000Dual Band WiFi Router

ASUS RT-AX3000 V2 AX3000Dual Band WiFi Router User Guide  & troubleshooting 2

Hardware Explanations

I/O Ports Overview

ASUS RT-AX3000 V2 AX3000Dual Band WiFi Router User Guide  & troubleshooting 3

LED Lights Overview

ASUS RT-AX3000 V2 AX3000Dual Band WiFi Router User Guide  & troubleshooting 4

Specifications

ASUS RT-AX3000 V2 AX3000Dual Band WiFi Router User Guide  & troubleshooting 5

One Router Setup Steps

Prepare your Modem

ASUS RT-AX3000 V2 AX3000Dual Band WiFi Router User Guide  & troubleshooting 6

  1. Unplug the power of the cable / DSL modem. If it has a battery backup, remove the battery.
  2. Connect your modem to the WAN port at the back side of the router with the network cable provided.
  3. power on the modem. Plug the modem into the power outlet and power it on.ASUS RT-AX3000 V2 AX3000Dual Band WiFi Router User Guide  & troubleshooting 7
  4. Check the modem LED lights to ensure the connection is active.ASUS RT-AX3000 V2 AX3000Dual Band WiFi Router User Guide  & troubleshooting 8

Install your Router

ASUS RT-AX3000 V2 AX3000Dual Band WiFi Router User Guide  & troubleshooting 9

  1. Plug the adapter into the DCIN port, and press the Power switch.ASUS RT-AX3000 V2 AX3000Dual Band WiFi Router User Guide  & troubleshooting 10
  2. The power LED will light up when the hardware is ready.ASUS RT-AX3000 V2 AX3000Dual Band WiFi Router User Guide  & troubleshooting 11
  3. [App] On your iOS or Android mobile device, go to the app store, search for ASUS Router, and download the app.ASUS RT-AX3000 V2 AX3000Dual Band WiFi Router User Guide  & troubleshooting 12
  4. [App] On your iOS or Android mobile device, tap Settings > Wi-Fi, and connect to the default network SSID shown on the product label on the back side of the router. Or scan the QR code on the product label to connect the default network SSID.ASUS RT-AX3000 V2 AX3000Dual Band WiFi Router User Guide  & troubleshooting 13
  5. [App] Launch ASUS Router App and follow the instructions to complete the setup.

Or via a web browser

ASUS RT-AX3000 V2 AX3000Dual Band WiFi Router User Guide  & troubleshooting 14

  1. [Wired] Connect your PC to the LAN port at the back side of the router using an additional network cable.ASUS RT-AX3000 V2 AX3000Dual Band WiFi Router User Guide  & troubleshooting 15
  2. [Wireless] Connect to the network with the default SSID shown on the product label on the back side of your router “ASUS_ XX”.ASUS RT-AX3000 V2 AX3000Dual Band WiFi Router User Guide  & troubleshooting 16
  3. [Wired / Wireless] Open a web browser. You will be redirected to the ASUS Setup Wizard. If not, navigate to https://router.asus.com. Follow the instructions to complete the setup

FAQ

Where can I find more information about the wireless router?

Networks Global Hotline Information

Area Country/ Region Hotline Number Service Hours
 

 

 

 

 

 

 

 

 

 

 

 

 

 

Europe

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Asia-Pacific

Cyprus 800-92491 09:00-13:00;

14:00-18:00 Mon-Fri

France 0033-170949400 09:00-18:00 Mon-Fri
 

Germany

0049-1805010920

0049-1805010923

(component support) 0049-2102959911 (Fax)

09:00-18:00 Mon-Fri

10:00-17:00 Mon-Fri

Hungary 0036-15054561 09:00-17:30 Mon-Fri
Italy 06 97626662 09:00-13:00;

14:00-18:00 Mon-Fri

Greece 00800-44142044 09:00-13:00;

14:00-18:00 Mon-Fri

Austria 0043-820240513 09:00-18:00 Mon-Fri
Netherlands/

Luxembourg

0031-591570290 09:00-17:00 Mon-Fri
Belgium 0032-78150231 09:00-17:00 Mon-Fri
Norway 0047-2316-2682 09:00-18:00 Mon-Fri
Sweden 0046-858769407 09:00-18:00 Mon-Fri
Finland 00358-969379690 10:00-19:00 Mon-Fri
Denmark 0045-38322943 09:00-18:00 Mon-Fri
Poland 0048-225718040 08:30-17:30 Mon-Fri
Spain 0034-902889688 09:00-18:00 Mon-Fri
Portugal 00351-707500310 09:00-18:00 Mon-Fri
Slovak Republic 00421-232162621 08:00-17:00 Mon-Fri
Czech Republic 00420-596766888 08:00-17:00 Mon-Fri
Switzerland-German 0041-848111010 09:00-18:00 Mon-Fri
Switzerland-French 0041-848111014 09:00-18:00 Mon-Fri
Switzerland-Italian 0041-848111012 09:00-18:00 Mon-Fri
United Kingdom 0044-1442265548 09:00-17:00 Mon-Fri
Ireland 0035-31890719918 09:00-17:00 Mon-Fri
Russia and CIS 008-800-100-ASUS 09:00-18:00 Mon-Fri
Ukraine

Australia

0038-0445457727

1300-278788

09:00-18:00 Mon-Fri

09:00-18:00 Mon-Fri

New Zealand 0800-278788 09:00-18:00 Mon-Fri
Japan 0800-1232787

0081-570783886

( Non-Toll Free )

09:00-19:00 Mon-Sun

09:00-19:00 Mon-Sun

Korea 0082-215666868 09:30-17:00 Mon-Fri
Thailand 0066-24011717

1800-8525201

09:00-18:00 Mon-Fri
Singapore 0065-64157917

0065-67203835

( Repair Status Only )

11:00-19:00 Mon-Fri

11:00-19:00 Mon-Fri

11:00-13:00 Sat

Malaysia 1300-88-3495 9:00-18:00 Mon-Fri
Philippine 1800-18550163 09:00-18:00 Mon-Fri
India India(WL/NW) 1800-2090365 09:00-18:00 Mon-Sat

09:00-21:00 Mon-Sun

Indonesia 0062-2129495000

500128 (Local Only)

09:30-17:00 Mon-Fri

9:30 – 12:00 Sat

Vietnam 1900-555581 08:00-12:00

13:30-17:30 Mon-Sat

Hong Kong 00852-35824770 10:00-19:00 Mon-Sat
Taiwan 0800-093-456;

02-81439000

9:00-12:00 Mon-Fri;

13:30-18:00 Mon-Fri

 

 

 

Americas

 

 

 

 

 

 

Middle East + Africa

USA

Canada

1-812-282-2787 8:30-12:00 EST Mon-Fri

9:00-18:00 EST Sat-Sun

Mexico 001-8008367847 08:00-20:00 CST Mon-Fri

08:00-15:00 CST Sat

 

Brazil

4003 0988 (Capital)

0800 880 0988

(demais localidades)

 

9:00am-18:00 Mon-Fri

Egypt 800-2787349 09:00-18:00 Sun-Thu
Saudi Arabia 800-1212787 09:00-18:00 Sat-Wed
UAE 00971-42958941 09:00-18:00 Sun-Thu
Turkey 0090-2165243000 09:00-18:00 Mon-Fri
South Africa 0861-278772 08:00-17:00 Mon-Fri
Israel *6557/00972-39142800

*9770/00972-35598555

08:00-17:00 Sun-Thu

08:30-17:30 Sun-Thu

 

 

 

 

Balkan Countries

Romania 0040-213301786 09:00-18:30 Mon-Fri
Bosnia Herzegovina 00387-33773163 09:00-17:00 Mon-Fri
Bulgaria 00359-70014411

00359-29889170

09:30-18:30 Mon-Fri

09:30-18:00 Mon-Fri

Croatia 00385-16401111 09:00-17:00 Mon-Fri
Montenegro 00382-20608251 09:00-17:00 Mon-Fri
Serbia 00381-112070677 09:00-17:00 Mon-Fri
Slovenia 00368-59045400

00368-59045401

08:00-16:00 Mon-Fri
 

Baltic Countries

Estonia 00372-6671796 09:00-18:00 Mon-Fri
Latvia 00371-67408838 09:00-18:00 Mon-Fri
Lithuania-Kaunas

Lithuania-Vilnius

00370-37329000

00370-522101160

09:00-18:00 Mon-Fri

09:00-18:00 Mon-Fri

NOTES:

ASUS Recycling/Takeback Services
ASUS recycling and takeback programs come from our commitment to the highest standards for protecting our environment. We believe in providing solutions for you to be able to responsibly recycle our products, batteries, other components, as well as packaging materials. Please go to https://csr.asus.com/english/Takeback.htm for detailed recycling information in different regions.
REACH
Complying with the REACH (Registration, Evaluation, Authorisation, and Restriction of Chemicals) regulatory framework,
we published the chemical substances in our products at the ASUS REACH website at https://csr.asus.com/english/REACH.htm

Federal Communications Commission Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

  • This device may not cause harmful interference.
  • This device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

WARNING! Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Prohibition of Co-location
This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna or transmitter.

IMPORTANT NOTE:
Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. End users must follow the specific operating instructions for satisfying RF exposure compliance. To maintain compliance with FCC exposure compliance requirements, please follow operation instructions as documented in this manual. This device is restricted to indoor use.
WARNING! This equipment must be installed and operated in accordance with provided instructions and the antenna(s) used for this transmitter must be installed to provide a separation distance of at least 25cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.

Compliance Statement of Innovation, Science and Economic Development Canada (ISED)
This device complies with Innovation, Science, and Economic Development Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Operation in the band 5150–5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems. CAN ICES-003(B)/NMB-003(B)
Radio Frequency (RF) Exposure Information
The radiated output power of the ASUS Wireless Device is below the Innovation, Science and Economic Development Canada radio frequency exposure limits. The ASUS Wireless Device should be used in such a manner such that the potential for human contact during normal operation is minimized. This equipment should be installed and operated with a minimum distance of 30cm between the radiator any part of your body.
This device has been certified for use in Canada. Status of the listing in the Innovation, Science and Economic Development
Canada’s REL (Radio Equipment List) can be found at the following web address:
https://www.ic.gc.ca/eic/site/ceb-bhst.nsf/eng/h_tt00020.html
Additional Canadian information on RF exposure also can be found at the following web:
https://www.ic.gc.ca/eic/site/smt-gst.nsf/eng/sf08792.html
This radio transmitter [3568A-RTAXI600] has been approved by Innovation, Science and Economic Development Canada to operate with the antenna types listed below, with the maximum permissible gain indicated. Antenna types not included in this list that have a gain greater than the maximum gain indicated for any type listed are strictly prohibited for use with this device.

 

Ant.

 

Brand

 

P/N

 

Type

Antenna Gain (dBi)
 

2.4GHZ

5GHz
Band 1 Band 2 Band 3 Band 4
1 WHA YU C059-510469-A Dipole 2.5dBi
2 WHA YU C059-510470-A Dipole 2.57dBi 2.62dBi 2.7dBi 2.95dBi
3 WHA YU C059-510471-A Dipole 2.13dBi 2.35dBi 2.51dBi 2.5dBi
4 WHA YU C059-510472-A Dipole 2.2dBi

The maximum antenna gain permitted for devices in the bands 5250-5350 MHz and 5470-5725 MHz shall be such that the equipment still complies with the e.i.r.p. limit. The maximum antenna gain permitted for devices in the band 5725-5850 MHz shall be such that the equipment still complies with the e.i.r.p. limits specified for point-to-point and non-point-to-point operation as appropriate.

Safety Notices

  • Use this product in environments with ambient temperatures between 0°C (32°F) and 40°C (104°F).
  • Refer to the rating label on the bottom of your product and ensure your power adapter complies with this rating.
  • DO NOT place on uneven or unstable work surfaces. Seek to service if the casing has been damaged.
  • DO NOT place or drop objects on top and do not shove any foreign objects into the product.
  • DO NOT expose to or use near liquids, rain, or moisture. DO NOT use the modem during electrical storms.
  • DO NOT cover the vents on the product to prevent the system from getting overheated.
  • DO NOT use damaged power cords, accessories, or other peripherals.
  • If the Adapter is broken, do not try to fix it by yourself. Contact a qualified service technician or your retailer.
  • To prevent electrical shock hazards, disconnect the power cable from the electrical outlet before relocating the system.
  • DO NOT mount this equipment higher than 2 meters.

References